Station Details for Hounslow

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B1
  

  Step-free category B1 Station - Steps or ramp (approx. gradient 1:15) to Platform 1 (trains towards Chiswick). Level access to Platform 2 from separate entrance. Access between platforms via footbridge with steps, or step-free route via street approximately 150m.

  Please be aware that this station has no tactile paving on the platform edge.

• Helpline: Yes
• Help Points:

  Help points are available on all platforms

• Induction Loop: There are no apparent induction loops
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
• Train Ramp: 1
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Platform

    .

    Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.

• Staff Help:
• Mobility set down: 1
• Accessible ticket counters:
  • Ticket buying and collection, Concourse. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, northeast entrance. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, south entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info:

Station General information

• Station operator: South Western Railway
• Ticket office:
  • Monday to Friday 06:25-13:10
  • Saturday 07:40-14:30
  • Sunday Unavailable
• Ticket machines:
  • Ticket buying and collection, northeast entrance
  • Ticket buying and collection, south entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Toilet. This toilet is not accessed with a RADAR key. This toilet entry handles may be operated by some people
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Whitton Road, Bus Stop SK (for buses towards Isleworth) and Whitton Road, Bus Stop SC (for buses towards Twickenham)

  • Bus.

    Information to plan your onward journey is available in a printable format here

• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Hounslow station

• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Hounslow Car Park .
    Spaces:24.
    

    Parking is chargeable for all vehicles except registered Blue Badge holders.

• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available