Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Drop-off/pick-up
The drop-off and/or pick-up point is on the same side of the road as the station
This is a combined drop-off and pick-up point
There is space for more than 5 vehicles to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
There are ticket counters here
There is no counter here
There are only induction loops at high-level ticket counters
There are no ticket machines here
You can Contact Customer Services on 0343 222 123
Use bus stop KN in Kingsland Road for southbound services to New Cross/New Cross Gate
Use bus stop KA in Kingsland Road for northbound buses to Dalston Junction/Dalston Kingsland
Vending machines on station concourse
Station entrance