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This is a category B3 station. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 1 for services towards London. There is no step free access to Platform 2. Step access via the station footbridge to platform 2 for services away from London No step free interchange between platforms.
On platform
Platform
.Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button.
(Platform 1) Ticket Office / Booking Hall
.This is only staffed Monday - Friday: 06:10 - 10:25 Saturday & Sunday: Closed.
Ticket office managed by Southeastern
Towards Maidstone: West Street bus stop outside Percival's Rest (what 3 words: losing.impressed.earful)/ Towards Ashford: Wes Street bus stop opposite Percival's Rest: (what 3 words: grudge.thumps.sharpened)
Information to plan your onward journey is available in a printable format here
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space