Station Details for Harold Wood

Station Alerts

No station alerts

Step-free category: Category A
- Accessibility Category A. This station has step-free access to all platforms
- Staff ramp assistance is always available.
- Accessible seating is available on platforms 3&4.
- Wheelchairs available from first to last train.
Helpline: Yes
Help Points:
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
Induction Loop: Induction loops are throughout this station
Accessible Toilets: Yes
Changing Places: No
Staff Assistance:
Staff are available to assist from the first to last train.
Train Ramp:
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Gateline
  .
  Make your way to one of the two gatelines. At the main entrance on Gubbins Lane, or at the entrance from the station car park.
Staff Help:
Staff are available to assist from the first to last train.
Mobility set down:
Accessible ticket counters:
- Ticket hall. There is no Low-Level counter here
Accessible ticket machines:
- Ticket hall. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
- Ticket buying and collection, north station car park. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
Printed local info: There is accessible printed information available

Station operator: Elizabeth line
Ticket office:
- Monday to Friday 06:10-19:40
- Saturday 06:10-19:40
- Sunday 07:10-18:30
Ticket machines:
- Ticket hall
- Ticket buying and collection, north station car park
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Full Time
Toilets:
- Unisex accessible toilet
- Female toilet, Platform 2, 3
- Male toilet, Platform 2, 3
Baby changing available: No
Transport links:
- Replacement Bus.
  Rail replacement bus services will depart from:
  - Gubbins Lane, Bus Stop B, for Westbound services
  - Gubbins Lane, Bus Stop A, for Eastbound services
  Harold Wood - Replacement Bus Map
- Bus.
  Transport for London Buses operate from outside the station
  Information to plan your onward journey is available in a printable format
  at Onward Travel Information
- Airport.
  Elizabeth Line to Heathrow Airport
- Taxi.
CCTV available: Yes
WiFi available:
Refreshments:
Coffee Kiosk
Shops:
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Station Car Park.
  Spaces:100
Taxi rank available: Yes
Customer information screens:
- Departure Screens
- Announcements