Station Details for Hull

Station Alerts

• All toilets are out of order at Hull station.

Station Accessible information

• Step-free category: Category A
  

  This station is category A. Step free access is provided from the station entrance to all platforms. This station is staffed for all services. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.

• Helpline: Yes
• Help Points:

  Help Points are available throughout the station to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Welcome Point

    .

    A welcome point is located opposite the ticket gates on the concourse. Press the assistance button to notify colleagues you have arrived.

  • Travel Centre

    .

    The travel centre is located between the bus stands and the exit to Ferensway. Please check the opening times on the National Rail Enquiries website.

• Staff Help: 1
• Mobility set down: 1
• Accessible ticket counters:
  • Travel Centre. There is a Low-Level counter here
• Accessible ticket machines:
• Printed local info: There is accessible printed information available

Station General information

• Station operator: TransPennine Express
• Ticket office:
  • Monday to Friday 05:30-18:00
  • Saturday 05:30-18:00
  • Sunday 08:15-18:00
• Ticket machines:
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Toilets available, but no further details provided
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Pick Up / Drop Off in the bus interchange (adjacent to the railway station). Buses depart from stands A – D in the bus station.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Airport.

    Humberside Airport: Daily, regular limited stop bus service X1 'Humber Flyer', operated by Stagecoach. For details: www.stagecoachbus.com/hull

  • Taxi.
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Hull station

• Refreshments:

  Refreshments are available from several retail units on the station concourse.

• Shops:

  There are several shops located on the station concourse.

• Luggage storage: No
• Lost property: No
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:280.
    

    Parking is free for registered disabled customers parking in disabled spaces displaying a valid Blue Badge Permit. Blue Badge holders must also register their permit at bit.ly/tpebluebadge in order to obtain free parking.

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available