Station Details for Harlow Town

Station Alerts

• The accessible toilets are out of order at Harlow Town station.

Station Accessible information

• Step-free category: Category A
  

  This station has step free access to all platforms via lifts to platforms.

  This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

  Assistance meeting point is the ticket office.

• Helpline: Yes
• Help Points:

  Help points in car park and on station overbridge.

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  Assistance is provided by station staff during the above hours. Booking is recommended.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Ticket Office

    .

    Meeting point is the Ticket Office when open. Please check opening times on National Rail Enquiries. Patforms staffed full time.

  • Platform host's office (platform 2)

    .

    Platform host's office (Platform 2) when the ticket office is closed, assistance provided by station staff

• Staff Help:

  Assistance is provided by station staff during the above hours. Booking is recommended.

• Mobility set down:
• Accessible ticket counters:
  • Ticket office in concourse. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, concourse entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is no printed information available

Station General information

• Station operator: Greater Anglia
• Ticket office:
  • Monday to Friday 06:00-21:00
  • Saturday 06:00-21:00
  • Sunday 08:00-21:00
• Ticket machines:
  • Ticket buying and collection, concourse entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Unisex accessible toilet, concourse. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Female toilet, Platform 3, 4
  • Male toilet, Platform 3, 4
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Replacement transport stop at bus stop at station forecourt

  • Bus.

    'Arriva' operate a network of daily, frequent bus routes around Harlow and also to nearby towns and villages. For route maps and timetables: www.arrivabus.co.uk

    Route 10, provides a daily, frequent service from the rail station forecourt to the town centre Bus Station.

    Buy an Harlow PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info

  • Taxi.
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Harlow Town station

• Refreshments:

  Coffee shop Cold drinks vending machine Food vending machine

• Shops:

  Kiosk News agent Passport Photo Booth

• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Accessible parking A
  • Station Car Park.
    Spaces:647
  • Premium Bay.
    Spaces:2
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• Lift 1 Booking Hall - Status: Unknown - Lift status unknown
• Lift 2 Platforms 1&2 - Status: In service - Lift is currently available
• Lift 3 Platforms 3&4 - Status: In service - Lift is currently available