Station Details for High Wycombe

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Step Free Access Category A.

  There are lifts between Platforms 2 & 3. Please note that it is approximately 200 metres from the main station entrance on Platform 2 to Platform 3 (the main 'through' platform for trains towards London.)

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points: 1
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 05:45-20:40
  • Saturday 06:40-19:40
  • Sunday 07:10-20:40
  • Passenger Assistance Meeting Point - at the gateline, main entrance to the station.
  • If you enter the station from the side entrance onto Platform 3, please use the help point at the gateline to contact staff.
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • At the ticket barriers

    Through the main entrance off Amersham Hill. Lifts available between platforms 2 & 3; platform 3 is approximately 200 meters from the main entrance.

• Drop-off / pick-up points:

  • At station entrance.

  • Drop-off/pick-up

    The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing

    This is a drop-off point only

    There is space for up to 5 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
  • Ticket buying and collection, north west concourse

    There are ticket counters here

    There is a Low-Level counter here

    There are induction loops indicated at the low and high level counters

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

    The controls may be at a suitable height for some people

  • Ticket buying and collection, east concourse

    There are ticket counters here

    There is a Low-Level counter here

    There are only induction loops at high-level ticket counters

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

    The controls are at a suitable height for wheelchair users

• Accessible ticket machines:
  • Ticket buying and collection, north west concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
  • Ticket buying and collection, east concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

Station General information

• Station operator: Chiltern Railways
• Ticket office:
  • Monday to Friday 05:45-20:40
  • Saturday 06:40-19:40
  • Sunday 07:10-20:40
• Ticket machines:
  • Ticket buying and collection, north west concourse
  • Ticket buying and collection, east concourse
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: Yes
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from ticket office
  • Yes - from help point
• Staff assistance:
  • Passenger Assistance Meeting Point - at the gateline, main entrance to the station.
  • If you enter the station from the side entrance onto Platform 3, please use the help point at the gateline to contact staff.
• Toilets:
  • Male toilet, north west concourse
  • Toilet, Platform 3. This toilet is accessed with a RADAR key
  • Unisex accessible toilet, station concourse. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Unisex accessible toilet, Platform 3. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Female toilet, north west concourse
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    At station entrance.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available: available
• Refreshments:

  Coffee shop open 0600 to 1800 on Mondays to Fridays (ticket hall and Platform 2).

• Shops: 1
• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 80 spaces. Racks. Sheltered.

  Two sets of bike racks either side of the main station building, outside Platforms 1 and 2.

• Car parks:
  • Long stay accessible parking
  • Main Car Park.
    Spaces:620.
    

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 Platform 2 - Status: In service - Lift is currently available
• Lift 2 Platform 3 - Status: In service - Lift is currently available