Station Details for Haymarket

Station Alerts

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Station Accessible information

• Step-free category: Category A
  

  This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the automatic ticket gates

  Please take care when boarding/alighting the train at platforms 1, 3 and 4, as the stepping distance between the train and the platform may be more prominent than at other platforms.

• Helpline: Yes
• Help Points:

  Passenger Assistance Meeting Points.

  For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

  Please make yourself known to the station staff when you arrive.

  • Ticket Office

  Located in the main concourse.

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp: 1
• Tactile Paving: There are tactile warnings on all platforms
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Passenger Assistance Meeting Points.

    For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

    Please make yourself known to the station staff when you arrive.

    • Ticket Office

    Located in the main concourse.

    .

    Next to electronic ticket gates in main concourse. Make yourself known to staff working at the gates for assistance.

• Staff Help: 1
• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, footbridge concourse. There is no counter here
  • Ticket buying and collection, entrance hall. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, entrance hall. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, footbridge concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: ScotRail
• Ticket office:
  • Monday to Friday 06:30-21:25 Specific Hours
  • Saturday 06:30-21:25 Specific Hours
  • Sunday 08:10-21:25 Specific Hours
• Ticket machines:
  • Ticket buying and collection, entrance hall
  • Ticket buying and collection, footbridge concourse
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Unisex accessible toilet, entrance hall. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Unisex accessible toilet, Platform 1. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Toilet, Platform 4. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Male toilet, Platform 1
  • Female toilet, Platform 1
  • Female toilet, Platform 4
  • Male toilet, Platform 4
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Please click on the link below for the exact bus pick up location:-

    Buses pick up/drop at the Citypoint building on Haymarket Terrace.

  • Bus.

    For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)

  • Airport.

    An express bus service links Haymarket with Edinburgh Airport. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available: available
• Refreshments:

  Kiosk, Cafes, Marks and Spencer

• Shops:

  M&S Simply Food

• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• Lift 1 Platform 0/1 - Status: In service - Lift is currently available
• Lift 2 Platform 2/3 - Status: In service - Lift is currently available
• Lift 3 Platform 4 - Status: In service - Lift is currently available