Station Details for Imperial Wharf

Station Alerts

• The lifts are out of order between platform 1 and the footbridge at Imperial Wharf station.

Station Accessible information

• Step-free category:

  Step-free access to booking office from street level.

  Step-free access from booking office to each platform via lifts.

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

  London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.

• Help Points: 1
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 06:00-23:45
  • Saturday 06:00-23:45
  • Sunday 08:00-23:45
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Meeting point shown on station map.
• Drop-off / pick-up points:
• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket buying and collection, main entrance taxi rank. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
  • Ticket buying and collection, main entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is no printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

Station General information

• Station operator: London Overground
• Ticket office:
  • Monday to Friday 07:30-12:00 16:15-18:15
  • Saturday 09:30-14:00
  • Sunday 10:00-12:30
• Ticket machines:
  • Ticket buying and collection, main entrance taxi rank
  • Ticket buying and collection, main entrance
• Collect online booked tickets: Yes
• London fare zone: Zone 2
• Oyster card:

  New Oyster cards can be purchased from the ticket machines at this station, in addition to at the ticket office

• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Full Time
• Information from staff:
  • Yes - from help point
• Staff assistance:
  • Available
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Use Bus stop A in Harbour Avenue for westbound services to Clapham Junction

    Use Bus stop K in Harbour Avenue for eastbound services to Kensington (Olympia)/Shepherd's Bush

  • Port.

    Boat services from Chelsea Harbour Pier (200 metres walk) on Mondays to Fridays, peak hours only, between Putney and Blackfriars.

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available: available
• Refreshments: 1
• Shops:
• Luggage storage: No
• Lost property: No
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 4 spaces. Stands.

  Immediately outside station entrance

• Car parks:
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• Lift 1 Platform 1 - Status: Unknown - Lift status unknown
• Lift 2 Platform 2 - Status: Unknown - Lift status unknown