This station has Barrow or Level crossing. We do not recommend that you use it without assistance.
Level access from car park at front of station onto Helsby platform. From this platform, to reach the Ellesmere Port platform, turn left, go down the platform end ramp, and providing the crossing warning lights indicate that it is safe, cross the lines using the foot crossing and then up the platform end ramp.
To find our more about travelling around this station, please see the 360 map click here
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
No designated area is provided. The station front may be used for set down purposes.
Drop off and pick up point on Station Road
The drop-off and/or pick-up point is on the same side of the road as the station
This is a combined drop-off and pick-up point
There is space for up to 5 vehicles to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
Drop off and pick up point on Orchard Park Lane
The drop-off and/or pick-up point is on the same side of the road as the station
This is a combined drop-off and pick-up point
There is space for up to 3 vehicles to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
08002006060
Rail replacement services pick up/drop off at the bus stops on Station Road close to Station Approach Road. Bus stop station side towards Warrington and bus stop opposite side towards Ellesmere Port.
What3words - Towards Warrington - career.choppers.smoke & towards Ellesmere Port - movements.dragon.prosper
Busline 0871 200 2233