Station Details for Insch

Station Alerts

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Station Accessible information

• Step-free category: Category B3
  

  This is a Category B3 station. Level to platform 2 and connecting footbridge with stairs to platform 1

  Please take care when boarding/alighting the train at this station as the stepping distance between the platform and the train may be more prominent than at other stations.

• Helpline: Yes
• Help Points:

  Passenger Assistance Meeting Points 

  For station accessibility, please refer to the "Step Free Access" section on the website.  

  This is an unstaffed station. Please make yourself visible so that train staff can assist you and use the customer help point if you need to contact staff. 

  • Platform 1

  By the customer information screen pole, next to the help point and waiting room.

  • Platform 2

  By the pole next to the stairs for the footbridge.

• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Passenger Assistance Meeting Points 

    For station accessibility, please refer to the "Step Free Access" section on the website.  

    This is an unstaffed station. Please make yourself visible so that train staff can assist you and use the customer help point if you need to contact staff. 

    • Platform 1

    By the customer information screen pole, next to the help point and waiting room.

    • Platform 2

    By the pole next to the stairs for the footbridge.

    .

    Please wait at the meeting point on your departure platform and make yourself known to staff when the train arrives so they can assist you.

• Staff Help:
• Mobility set down:
• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket buying and collection on Platform 2. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: ScotRail
• Ticket office:
• Ticket machines:
  • Ticket buying and collection on Platform 2
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Unstaffed
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Please click on the link below for the exact bus pick up location:-

    Buses pick up/drop off at bus stops at Commercial Road for stations towards Aberdeen.

    Buses pick up/drop off at Gordon Terrace for stations towards Inverness

  • Bus.

    For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)

• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Station Car Park.
    Spaces:44.
    

    Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available