Station Details for Kirby Cross

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  This station has step free access to both platforms. However, please note that Platform 1 (for trains towards Thorpe-le-Soken, Colchester, and London Liverpool Street) is only accessible via a barrow crossing across the train tracks.

  This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

  Assistance meeting point is on the platform, next to the yellow boarding ramp.

• Helpline: Yes
• Help Points:

  Help points can be found at the following location(s):

  • Platform 1 (for trains towards Walton-on-the-Naze) - Adjacent to the ticket machine near the station entrance, fixed to the black post beneath the customer information screen
  • Platform 2 (for trains towards Thorpe-le-Soken, Colchester, and London Liverpool Street) - Under the canopy at the far end, fixed to the platform-facing wall of the former station building
• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:

  This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

  What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

  How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By selecting the help button on the ticket machine at this station
  • By using one of the two Help Points at this station

  Assistance meeting point is on the platform, next to the yellow boarding ramp.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Platform

    .

    Meeting Point is on the platform. Unstaffed station, assistance provided by conductor.

• Staff Help:

  This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

  What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

  How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By selecting the help button on the ticket machine at this station
  • By using one of the two Help Points at this station

  Assistance meeting point is on the platform, next to the yellow boarding ramp.

• Mobility set down:
• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket buying and collection, platform 2. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is printed information available

Station General information

• Station operator: Greater Anglia
• Ticket office:
• Ticket machines:
  • Ticket buying and collection, platform 2
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Unstaffed
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Rail replacement bus services pick up and drop off at the bus stops on Thorpe Road, at the junction with Station Road.

  • Bus.

    Local buses stop on the main road which is approximately a three-minute walk from the station.

• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: Yes
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Station Car Park.
    Spaces:17
• Taxi rank available: No
• Customer information screens:
  • Departure Screens

Station lift information

• No lift information available