Station Details for Kirkcaldy

Station Alerts

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Station Accessible information

• Step-free category: Category A
  

  This is a Category A station. This station has step-free access to both platforms. The Passenger Assist meeting point is at the Ticket Office.

  Please take care when boarding / alighting the train at this station as the stepping distance between the train and the platform may be more prominent than at other stations.

• Helpline: Yes
• Help Points:

  Passenger Assistance Meeting Points

  For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

  Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

  • Ticket Office

  Located in the main station building on Platform 1.

  • Platform 1

  By the customer information screen pole, next to the shelter.

  • Platform 2

  By the customer information screen, next to the waiting room.

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Passenger Assistance Meeting Points

    For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

    Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

    • Ticket Office

    Located in the main station building on Platform 1.

    • Platform 1

    By the customer information screen pole, next to the shelter.

    • Platform 2

    By the customer information screen, next to the waiting room.

    .

    Located in the main station building on platform 1. If unstaffed, go to your platform.

• Staff Help: 1
• Mobility set down: 1
• Accessible ticket counters:
  • Ticket buying and collection, south east concourse. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, south east concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection on Platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: ScotRail
• Ticket office:
  • Monday to Friday 06:30-19:00
  • Saturday 06:30-19:00
  • Sunday 08:00-19:15
• Ticket machines:
  • Ticket buying and collection, south east concourse
  • Ticket buying and collection on Platform 1
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Unisex accessible toilet with baby change, south east concourse. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Unisex accessible toilet, west concourse. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Female toilet, south east concourse
  • Male toilet, south east concourse
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Please click on the link below for the exact bus pick up location:-

    Buses pick up/drop off from outside the station building at the entrance to Platform 2.

  • Bus.

    For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)

  • Taxi.
• CCTV available: Yes
• WiFi available: available
• Refreshments:

  WH Smith, mobile coffee van

• Shops:

  WHSmith, PhotoMe photo booth

• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Long stay accessible parking
  • Accessible parking
  • Station Car Park.
    Spaces:594.
    

    Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 Platform 1 - Status: In service - Lift is currently available
• Lift 2 Platform 2 - Status: In service - Lift is currently available