Station Details for Keighley

Station Alerts

No station alerts

Station Accessible information

• Step-free category:
  • Category A Station

  Level access from Dalton Lane entrance to Platform 1 (for trains to Bradford/Leeds). Fairly steep ramps to both platforms from main entrance.

  To find our more about travelling around this station, please see the 360 map click here

• : B1
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
  • Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:10-21:00
  • Sunday 09:00-17:30
• Train Ramp: Ramps are available on the train to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Ticket Office

    Hours on National Rail Enquiries website. Outside staffed hours, seek assistance from conductor on your train service or call Customer Support team.

  • Passenger Assistance Meeting Point

    Seating area with yellow and black signage in ticket hall. Please check in with station team. Operational within staffed hours.

  • Platform

    Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.

• Drop-off / pick-up points:

  • Access from car park is kerbed

  • Drop-off/pick-up

    The drop-off and/or pick-up point is on the same side of the road as the station

    This is a combined drop-off and pick-up point

    There is space for up to 3 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
  • Ticket buying and collection, Concourse

    There are ticket counters here

    There is no counter here

    There are only induction loops at high-level ticket counters

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

    The controls are at a suitable height for wheelchair users

• Accessible ticket machines:
  • Ticket buying and collection, platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, Concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  08002006060

Station General information

• Station operator: Northern
• Ticket office:
  • Monday to Friday 06:10-19:15
  • Saturday 06:10-19:15
  • Sunday 08:45-18:00
• Ticket machines:
  • Ticket buying and collection, platform 1
  • Ticket buying and collection, Concourse
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting shelter on platform 2
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
• Staff assistance:
  • Available
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Replacement transport will pick up/drop off at the at the station front.

    What3words - called.tell.issue

  • Bus.

    Busline 0871 200 2233

  • Underground.

    0113 245 7676

  • Airport.

    Leeds/Bradford Airport approx 10 miles

• CCTV available: Yes
• WiFi available:
• Refreshments: 1
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 48 spaces. Lockers, Stands.

  Platform 1

• Car parks:
  • Station Car Park.
    

    Parking is free for disabled customers parking in accessible spaces displaying a valid International Blue Badge

• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available