Station Details for Kilmarnock

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  This is a Category A station. Level to platforms 1,2&3 underpass with lifts connecting platform 4. The Passenger Assist meeting point is at the Ticket Office.

  Please take care when boarding / alighting the train at this station as the stepping distance between the train and the platform may be more prominent than at other stations.

• Helpline: Yes
• Help Points:

  Passenger Assistance Meeting Points.

  For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

  Please make yourself known to the station staff when you arrive.

  • Ticket Office

  Located in the main station building at the entrance for Platforms 1, 2 & 3.

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Passenger Assistance Meeting Points.

    For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

    Please make yourself known to the station staff when you arrive.

    • Ticket Office

    Located in the main station building at the entrance for Platforms 1, 2 & 3.

    .

    Located in main station building at entrance for platforms 1,2&3. If unstaffed, go to platform.

• Staff Help: 1
• Mobility set down: 1
• Accessible ticket counters:
  • Ticket buying and collection, platform 2 & 3. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection on platforms 1, 2 & 3. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is accessible printed information available

Station General information

• Station operator: ScotRail
• Ticket office:
  • Monday Tuesday Wednesday Thursday 06:30-18:00
  • Friday 06:30-19:45
  • Saturday 07:15-18:15
  • Sunday 09:10-16:50
• Ticket machines:
  • Ticket buying and collection on platforms 1, 2 & 3
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Toilet. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Please click on the link below for the exact bus pick up location:-

    Buses pick up/drop off from the station car park, accessed via Langlands Brae.

  • Bus.

    For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)

  • Taxi.
• CCTV available: Yes
• WiFi available: available
• Refreshments:

  Kiosk

• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: Yes
• Cycle storage available: No
• Car parks:
  • Station Car Park.
    Spaces:101.
    

    Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 Platforms 2&3 - Status: Unknown - Lift status unknown
• Lift 2 Platform 4 - Status: In service - Lift is currently available