Station Details for Kemsley

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  This is a category B1 station. Step free access to both platforms from road. Step free interchange via road and steep paths is in excess of 200 metres. Unstaffed station.

• : B1
• Helpline:

  This is an unstaffed station and there are no staff on the trains that can assist. You can book assistance up to 2 hours before your journey. We recommend booking but if you need assistance and have not booked there are Help points on the platform where you can get in touch with our assisted travel team. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague. As staff are not available at the station to assist, we have a Mobile Assistance Team who can be deployed to stations which otherwise have no staff to assist. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.

• Help Points:

  By steps

• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
  • Daily Unavailable
• Train Ramp: Ramps are available on the train to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Platform

    Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button.

• Drop-off / pick-up points:
• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket machine, Platform 1. .
• Printed local info: There is no printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  0345 322 7021

Station General information

• Station operator: Southeastern
• Ticket office:

  • Unstaffed station

• Ticket machines:
  • Ticket machine, Platform 1
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Unstaffed
• Information from staff:
  • Yes - from help point
• Staff assistance:
  • Available
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.
    • Towards Sheerness: The bus lay-by at the front of the station (what 3 words: manage.stews.corn).
    • Towards Sittingbourne: Opposite the bus lay-by at the front of the station (what 3 words jars.calms.shares).

  • Bus.

    Information to plan your onward journey is available in a printable format here

• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage:
• Car parks:
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available