Station Details for Knaresborough

Station Alerts

No station alerts

Station Accessible information

• Step-free category:
  • Category B Station

  Step free access at this station, but not entirely obstacle free. Step free access to both platforms via short ramps from separate entrances. Step-free access between platforms is via a pedestrian level crossing with hinged, locking gates (controlled by the signaller in the adjacent Signal Box), or a steep route via the street (300m), in places without a pavement. If you are using the level crossing, please allow sufficient time before your train as the gates are locked shut when trains are arriving, departing and when terminating trains from Leeds are shunting from one platform to the other.

  To find our more about travelling around this station, please see the 360 map click here

• : B1
• Helpline:

  Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.

  We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
• Train Ramp: Ramps are available on the train to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Platform

    Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.

• Drop-off / pick-up points:
• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket buying and collection on Platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  08002006060

Station General information

• Station operator: Northern
• Ticket office:

  • unstaffed

• Ticket machines:
  • Ticket buying and collection on Platform 1
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Unstaffed
• Information from staff:
• Staff assistance:
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Rail replacement services pick up/drop off at the service bus stops on High Street (A59) by the council offices. Station side towards Harrogate (close to the traffic lights at the road junction) & opposite side towards York.

    What3words - Towards Harrogate - issued.haggling.reshape & towards York - shrub.cabin.smart

    
    Knaresborough
  • Bus.

    Information to plan your onward journey is available in a printable format here

• CCTV available: Yes
• WiFi available:
• Refreshments:

   The Old Ticket Office 

  Cafe situated on the station platform

• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 16 spaces. Stands.

  Next to subway access

• Car parks:
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available