Station Details for Kingswood

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B2
  

  This is a Category B2 station: Step free access to both platforms. Access between platforms via steep gradient (more than 1:10) and road (approx 260m) with narrow pavement.

  The Assistance Meeting Point is on platform 1, next to the Help Point.

• Helpline: Yes
• Help Points:

  The Assistance Meeting Point is on platform 1, next to the Help Point.

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:

  Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.

  If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:

  • pressing the 'emergency & assisted travel' Help Point button
  • calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only
  • texting us on 07970 511077

  We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.

  Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Assistance Meeting Point

    .

    Meet at the platform 1 help point. If no staff are present, please contact staff at the ticket gates, ticket office or platform.

• Staff Help:

  Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.

  If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:

  • pressing the 'emergency & assisted travel' Help Point button
  • calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only
  • texting us on 07970 511077

  We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.

  Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.

• Mobility set down:

  Located in the car park

• Accessible ticket counters:
  • Ticket buying and collection, waiting room. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, platform 2. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Southern
• Ticket office:
  • Monday to Friday 06:10-12:45
  • Saturday Unavailable
  • Sunday Unavailable
• Ticket machines:
  • Ticket buying and collection, platform 1
  • Ticket buying and collection, platform 2
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Toilet
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Please click the link for details regarding the rail replacement bus location.

    
    Kingswood - Replacement Bus Map
  • Taxi.
• CCTV available: Yes
• WiFi available:
• Refreshments: 1
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Station Car Park.
    Spaces:81.
    

    Free parking is offered to all Blue Badge holders.

    Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks.

    If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available