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separate level access to both Chester and Manchester platforms. Ticket office is on Manchester platform. Stepped bridge between platforms.
To find our more about travelling around this station, please see the 360 map click here
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Located to the left of the station concourse. See National Rail Enquiries website for office hours.
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
There are ticket counters here
There is no Low-Level counter here
There are no induction loops indicated at this counter
There are no ticket machines here
08002006060
Rail replacement services pick up/drop off at the bus stops on Adams Hill (A537), at the side of the station by the car park. Station sidetowards Stockport and opposite side towards Chester.
What3words - Towards Stockport - cycles.february.cabs & towards Chester - string.jubilant.genius
Traveline 0871 200 2233
Parking is free for disabled customers displaying a valid International Blue Badge