Station Details for Kingston

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  Step-free category A Station - This station has step-free access to all platforms.

  Lifts to all platforms. Also long and steep ramp to Platform 3 (for trains towards Wimbledon) but this can be avoided by using the lift.

• Helpline: Yes
• Help Points:

  Help points are available on platforms 2 and 3.

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp: 1
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Gateline

    .

    The gateline is directly in front of you as you enter the station building. Please speak to any member of staff on the gateline.

  • Platform

    .

    Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives

• Staff Help: 1
• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, Concourse. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, Concourse. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: South Western Railway
• Ticket office:
  • Monday to Friday 06:40-20:30
  • Saturday 06:40-20:30
  • Sunday 08:30-18:00
• Ticket machines:
  • Ticket buying and collection, Concourse
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Female toilet, west entrance
  • Toilet, Platform 1 & 2
  • Unisex accessible toilet, west entrance
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Services towards New Malden: Bus Stop V

    Services towards Twickenham or Shepperton: Bus Stop T

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi.
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Kingston station

• Refreshments:

  Coffee shops and vending machines.

• Shops: 1
• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens

Station lift information

• Lift 2 Platform 2 - Status: In service - Lift is currently available
• Lift 3 Platform 3 - Status: In service - Lift is currently available