Station Details for Kenilworth

Station Alerts

• The accessible toilets are currently out of order at Kenilworth station.

Station Accessible information

• Step-free category: Category A
  

  This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 

  The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train. 

• Helpline: Yes
• Help Points:

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  The Assistance meeting point is on the platform that your train is due to depart. Please attract the attention of the Senior Conductor who will assist you onto the train.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Platform

    .

    Wait at the designated Accessibility Waiting Space located on the platform in view of the on-train team

• Staff Help:

  The Assistance meeting point is on the platform that your train is due to depart. Please attract the attention of the Senior Conductor who will assist you onto the train.

• Mobility set down: 1
• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket machine, station entrance. .
• Printed local info:

Station General information

• Station operator: West Midlands Railway
• Ticket office:

  • Un-staffed station

• Ticket machines:
  • Ticket machine, station entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Unstaffed
• Toilets:
  • Toilet. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Rail replacement vehicles will operate from the bus stop outside the station.

    Please check your destination before boarding.

    Please click here for walking directions from the station to the rail replacement bus stop.

    Please click here for a directional video to the rail replacement bus stop.

  • Taxi.
• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: No
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:67
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 Platform 1 - Status: Unknown - Lift status unknown
• Lift 2 Platform 2 - Status: Unknown - Lift status unknown