Station Details for Kensington Olympia

Station Alerts

• Un-booked assistance? No problem.

  This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Station Accessible information

• Step-free category:

  B2 station category . Step free platform interchange between London Overground northbound district line and London Overground southbound requires a 600m journey via the street. Use the Olympia Way entrance for London Overground Northbound District line . Use the Russell road entrance for London Overground southbound platform.

• : B2
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

  London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.

• Help Points: 1
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday to Friday Unavailable
  • Saturday Unavailable
  • Sunday Unavailable
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Meeting point shown on station map.
• Drop-off / pick-up points:

  • Drop off and pick up point on Olympia Way

    The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing

    This is a combined drop-off and pick-up point

    There is space for up to 3 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

  • Drop off and pick up point on Russell Road

    The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing

    This is a combined drop-off and pick-up point

    There is space for more than 5 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
  • Ticket buying and collection, south entrance

    There are ticket counters here

    There is a Low-Level counter here

    There are induction loops indicated at the low and high level counters

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

    The controls may be at a suitable height for some people

• Accessible ticket machines:
  • Ticket buying and collection, south entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  You can Contact Customer Services on 0343 222 123

Station General information

• Station operator: London Overground
• Ticket office:

  • 07:30 - 10:00 (Mon- Fri)

• Ticket machines:
  • Ticket buying and collection, south entrance
• Collect online booked tickets: Yes
• London fare zone: Zone 2
• Oyster card:

  New Oyster cards can be purchased at some of the self-service ticket machines at this station, in addition to at the ticket office

• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: No
• Waiting rooms:
• First class lounge: No
• Staffing level: Full Time
• Information from staff:
  • Yes - from help point
• Staff assistance:
  • Available
• Toilets:
  • Unisex accessible toilet, south entrance. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Female toilet, south entrance
  • Male toilet, south entrance
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Use Bus stop N in Holland Road for eastbound services to Shepherd's Bush

    Use Bus stop A in Holland Road for westbound services to Clapham Junction

  • Bus.

    Information to plan your onward journey is available in a printable format

  • Underground.

    London Underground District Line service operates from this station at weekends and on some public holidays. At other times, take a southbound London Overground or Southern train and change at West Brompton for the District line.

  • Airport.

    Take the District Line to Earls Court and change for the Piccadilly line to Heathrow Airport

• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Kensington Olympia station

• Refreshments:

  Coffee kiosk

• Shops: 1
• Luggage storage: No
• Lost property: No
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 14 spaces. Racks. Sheltered.

  2 racks South Bound platform 1 and North Bound platform 2

• Car parks:
  • Olympia.
    Spaces:60
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• No lift information available