Station Details for Kent House

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Step-free category: Category C
This is a category C station. This station does not have step free access. Steps to all platforms through subway.
Helpline: Yes
Help Points:
On platform
Induction Loop: Induction loops are throughout this station
Accessible Toilets: No
Changing Places: No
Staff Assistance: 1
Train Ramp:
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Station Subway / Entrance
  .
  The middle of the subway. This station is not step free to any platform.
- Ticket Office / Booking Hall
  .
  Ticket office / booking hall - This is only staffed Monday - Friday: 06:10 - 17:30 Saturday: 07:10 - 13:50 & Sunday: Closed
- Platform 1/2 Assistance Point
  .
  Assistance point on platform 1/2 - this is not step free .
Staff Help: 1
Mobility set down: 1
Accessible ticket counters:
- Ticket buying and collection, south entrance. There is no Low-Level counter here
Accessible ticket machines:
- Ticket buying and collection, southwest entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
- Ticket buying and collection, southeast entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info: There is accessible printed information available

Station operator: Southeastern
Ticket office:
- Monday to Friday 06:10-17:30
- Saturday 07:10-13:50
- Sunday Unavailable
- Ticket office managed by Southeastern
Ticket machines:
- Ticket buying and collection, southwest entrance
- Ticket buying and collection, southeast entrance
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Part Time
Toilets:
Baby changing available: No
Transport links:
- Replacement Bus.
  - Towards Herne Hill: Beckenham Road Bus Stop BL (what 3 words: format.alert.awards).
  - Towards Beckenham Junction: Beckenham Road Bus Stop BA (what 3 words: ground.money.flown).
- Bus.
  Information to plan your onward journey is available in a printable format here
CCTV available: Yes
WiFi available:
Refreshments:
Shops:
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
Taxi rank available: No
Customer information screens:
- Departure Screens
- Announcements