Station Details for Kentish Town

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  This is a Category C station. This station does not have step-free access.

  The Assistance Meeting Point is on the footbridge leading to all platforms.

• : C
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

  "

  Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

  Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

  For further information on assisted travel please see:

  Accessibility at the station - Thameslink.

  "

• Help Points:

  An additional information window is available on the southbound Thameslink platform 1.

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 24 Hours
  • Saturday 24 Hours
  • Sunday 24 Hours
  • .
• Train Ramp: Ramps are available on the train to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • London Overground Platform

    Please make your way to the London overground platform and speak to a member of staff.

• Drop-off / pick-up points:
• Accessible ticket counters:
  • Ticket buying and collection, platform 1

    There are ticket counters here

    There is no Low-Level counter here

    There are only induction loops at high-level ticket counters

    There are no ticket machines here

• Accessible ticket machines:
  • Ticket buying and collection, concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Thameslink Customer Services  Tel: 0345 026 4700

Station General information

• Station operator: London Underground
• Ticket office:
• Ticket machines:
  • Ticket buying and collection, concourse
• Collect online booked tickets: Yes
• London fare zone: Zone 2
• Oyster card: Available
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room
• First class lounge: No
• Staffing level: Full Time
• Information from staff:
  • Yes - from information point
• Staff assistance:
  • .
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Bus stops in Kentish Town Road.

  • Underground.

    Northern Line

  • Airport.

    Direct National Rail Services to London Luton Airport and Gatwick Airport (at certain times of the day) or Northern Line to King's Cross St. Pancras for Piccadilly Line to all London Heathrow Terminals.

• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: Stands.

  Next to the entrance in Kentish Town Road.

• Car parks:
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available