Station Details for Kew Gardens

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B2
  

  Step free platform interchange requires a 600m journey via street. Use the western Station Approach entrance for trains towards Central London and Stratford and the eastern North Road entrance (via ramp) for trains towards Richmond.

• Helpline: Yes
• Help Points:

  Not monitored at all times.

• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Gateline

    .

    Please make your way to the gateline for the underground and speak to a member of staff.

• Staff Help: 1
• Mobility set down:

  Drop-off points at western and eastern entrances with drop kerbs

• Accessible ticket counters:
  • Ticket buying and collection, west entrance. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, west entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
  • Ticket buying and collection, east entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is printed information available

Station General information

• Station operator: London Underground
• Ticket office:
• Ticket machines:
  • Ticket buying and collection, west entrance
  • Ticket buying and collection, east entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Toilet, Platform 1
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Replacement buses will usually stop in Kew Road at the Victoria Gate stops.

  • Bus.

    Please see TfL's interactive map for details of bus routes and destinations served: http://www.journeyplanner.org/im/SI-C.html

  • Underground.

    District Line

  • Airport.

    Interchange at Hammersmith. Piccadilly Line to Heathrow Terminals 1, 2, 3, 4 and 5. Interchange at Earl's Court for National Rail services to Gatwick from West Brompton. Interchange at Richmond for Clapham Junction/Gatwick.

• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Kew Gardens station

• Refreshments:

   Newsagent inside station

• Shops:

  Newsagent inside the station. Tesco, Starbucks, Barclays Bank, Pizza Express and other small shops outside western and eastern entrances.

• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Short stay accessible parking
• Taxi rank available: No
• Customer information screens:

Station lift information

• No lift information available