Station Details for Laindon

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Step free access is available from the street level to all platforms

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points: 1
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 06:00-21:00
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Gateline (Staffed Hours)

    Main entrance and ticket office is downside gateline, as soon as your enter the station. Check staffed hours on National Rail Enquiries website.

  • Station Help Points (Outside Staffed Hours)

    Outside of staffed hours, please use the help point to request assistance for your journey.

• Drop-off / pick-up points:
• Accessible ticket counters:
  • Ticket hall, north concourse

    There are ticket counters here

    There is no Low-Level counter here

    There are only induction loops at high-level ticket counters

    There are no ticket machines here

• Accessible ticket machines:
  • Ticket buying and collection, south concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info:
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Monday - Friday, 08:00 - 20:00

  Saturday - Sunday, 09:00 - 16:00

  Public Holidays, 09:00 - 16:00

  0345 744 4422 (option 3, followed by option 3)

  contact@c2crail.net

Station General information

• Station operator: c2c
• Ticket office:
  • Monday to Friday 05:30-20:30
  • Saturday 06:15-20:45
  • Sunday 07:30-21:00
• Ticket machines:
  • Ticket buying and collection, south concourse
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from ticket office
• Staff assistance:
  • Available
• Toilets:
  • Unisex accessible toilet, north concourse
  • Toilet, north concourse
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    c2c Rail Replacement outside the Main Entrance (W3W ///monday.homes.trendy)

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:

• Refreshments: 1
• Shops: 1
• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 48 spaces. Racks. Sheltered.

  Outside main station entrance

• Car parks:
  • Station Car Park.
    Spaces:243
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 Platforn 1&2 - Status: In service - Lift is currently available
• Lift 2 Platforn 3 - Status: In service - Lift is currently available