Station Details for Leighton Buzzard

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Station Accessible information

Step-free category:
This station has been classified as a step-free access category B2 station. This means that there is some step-free access to all platforms - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
: B2
Helpline:
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Points: 1
Induction Loop: Induction loops are at designated listening areas
Accessible Toilets: Yes
Changing Places: No
Staff Assistance:
- Monday to Friday 06:00-20:00
- Saturday 07:00-20:00
- Sunday 08:00-18:00
- This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Train Ramp: Ramps are kept at this station to provide assistance
Wheelchairs Available: No
Passenger Assistance:
- Ticket Office
  Ticket office in station building next to Platform 4 - Please check the opening times on the National Rail Enquiries website
- Platform (when ticket office is closed)
  On the platform in view of the on-train team
Drop-off / pick-up points:
- Pick-up point is narrow central island - there are 2 x 20 minute drop off points.
- Drop-off/pick-up
  The drop-off and/or pick-up point is on the same side of the road as the station
  This is a pick-up point with a waiting area
  There is space for up to 5 vehicles to drop-off and/or pick-up
  There is no Help Point close to the drop-off and/or pick-up point
Accessible ticket counters:
- Ticket buying and collection
  There are ticket counters here
  There is no Low-Level counter here
  There are only induction loops at high-level ticket counters
  There are ticket machines here
  There is space in front of the ticket machine to manoeuvre a wheelchair
  The controls may be at a suitable height for some people
Accessible ticket machines:
- Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
- Ticket buying and collection, south car park footpath to main entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
Printed local info: There is accessible printed information available
Announcements: Announcements are made both visually and audibly
Customer service notes:
Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Leighton Buzzard is accredited by the Secure Station Scheme**

Station General information

Station operator: London Northwestern Railway
Ticket office:
- Monday to Friday 06:00-20:00
- Saturday 07:00-20:00
- Sunday 08:00-18:00
Ticket machines:
- Ticket buying and collection
- Ticket buying and collection, south car park footpath to main entrance
Collect online booked tickets: Yes
London fare zone:
Oyster card:
Smartcard: No
Contactless cards: No
Sheltered waiting available: Yes
Waiting rooms:
First class lounge: No
Staffing level: Part Time
Information from staff:
- Yes - from help point
- Yes - from ticket office
Staff assistance:
- This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Toilets:
- Unisex accessible toilet with baby change, concourse. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
- Toilet, concourse
Baby changing available: Yes
Transport links:
- Replacement Bus.
  Rail replacement vehicles will operate from the front of the station.
  Please check your destination before boarding.
  Please click here for walking directions from the station to the rail replacement bus stop.
  Please click here for a directional video to the rail replacement bus stop.
- Bus.
  Information to plan your onward journey is available in a printable format here
- Car Hire.
  There is a van hire company adjacent to the station
- Taxi. There is taxi provision
CCTV available: Yes
WiFi available:
Refreshments: 1
Shops: 1
Luggage storage: No
Lost property: No
ATM machine: Yes
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage: 116 spaces. Stands.
Station Forecourt & Southcourt Avenue
Car parks:
- Long stay accessible parking
- North Station Car Park.
  Spaces:488.
  Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the Saba Blue Badge Portal.
Taxi rank available: Yes
Customer information screens:
- Departure Screens
- Announcements

Station lift information

Lift 1 Platform 1 - Status: Unknown - Lift status unknown
Lift 2 Platform 2&3 - Status: In service - Lift is currently available
Lift 3 Platform 4 - Status: In service - Lift is currently available