Station Details for Lincoln

Station Alerts

No station alerts

Station Accessible information

• Step-free category:
• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 05:00-23:45
  • Saturday 05:00-22:45
  • Sunday 08:00-23:45
  • 05.00 - 23.59 Monday to Saturday
  • 08.30 - 23.59 Sunday 
  • Passenger Assistance meet and greet at the ticket office or ticket gates.
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: Yes
• Passenger Assistance:
  • Ticket Office

    The ticket office is located in the main station building. Please check National Rail Enquires for the ticket office opening hours.

  • Ticket Gates

    The ticket gates are located on platform 1. Please speak to a member of staff if you require assistance.

• Drop-off / pick-up points:
• Accessible ticket counters:
  • Ticket buying and collection

    There are ticket counters here

    There is a Low-Level counter here

    There are no induction loops indicated at this counter

    There are ticket machines here

• Accessible ticket machines:
  • Ticket office. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
  • Ticket buying and collection. .
• Printed local info: There is printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

Station General information

• Station operator: East Midlands Railway
• Ticket office:
  • Monday to Friday 05:15-19:30
  • Saturday 05:15-19:30
  • Sunday 10:45-21:10

• Ticket machines:
  • Ticket office
  • Ticket buying and collection
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room on platform 4, 5a
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
• Staff assistance:
  • 05.00 - 23.59 Monday to Saturday
  • 08.30 - 23.59 Sunday 
  • Passenger Assistance meet and greet at the ticket office or ticket gates.
• Toilets:
  • Accessible Toilet - Platform 3A
  • Male toilet
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Outside the front of the station.

  • Bus.

    'Stagecoach' operates a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.stagecoachbus.com

    Buy a Lincoln PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:
• Refreshments:

  Cafe and vending machine.

• Shops: 1
• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 198 spaces. Compounds. Sheltered.

  Between station front and St Marys Church

• Car parks:
  • Station Car Park.
    Spaces:49
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• Lift 1 Platforms 1&3 - Status: In service - Lift is currently available
• Lift 2 Platforms 4&5 - Status: In service - Lift is currently available