Station Details for Leeds

Station Alerts

No station alerts

Station Accessible information

Step-free category: Category A
Suitable for disabled passengers. Lifts or Level access to all platforms.
Helpline: Yes
Help Points:
Induction Loop: Induction loops are throughout this station
Accessible Toilets: Yes
Changing Places: Yes
Staff Assistance:
Journey Care assistance is available prior to travel via the relevant Train Operator:
Northern - **0800 138 5560** Customer services, Textphone 18001 03457 225 225 or using a Passenger Assistance Request form
London North Eastern Railway - 03457 225 225 Textphone - 18001 03457 225 225
CrossCountry - 0344 811 0125, textphone 0344 811 0126
East Midlands Railway - 0800 0113323, textphone 18001 03457 078051
TransPennine Express - 0800 107 2149, textphone 18001 0800 1072149
Train Ramp: 1
Tactile Paving:
Wheelchairs Available: Yes
Passenger Assistance:
- Customer information Point
  .
  Located in the centre of the main concource, opposite New Station St entrance. Please check the opening times on the National Rail Enquiries website.
- Ticket Office
  .
  Located within the ticket office foyer on the main concourse). Please check the opening times on the National Rail Enquiries website.
- Ticket Barriers
  .
  Outside of ticket office and Customer infomration point opening hours, please go to the ticket barrier for assistance.
Staff Help:
Journey Care assistance is available prior to travel via the relevant Train Operator:
Northern - **0800 138 5560** Customer services, Textphone 18001 03457 225 225 or using a Passenger Assistance Request form
London North Eastern Railway - 03457 225 225 Textphone - 18001 03457 225 225
CrossCountry - 0344 811 0125, textphone 0344 811 0126
East Midlands Railway - 0800 0113323, textphone 18001 03457 078051
TransPennine Express - 0800 107 2149, textphone 18001 0800 1072149
Mobility set down:
Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance:
- CrossCountry 03448 110125
- East Midlands Railway - 08000 113323
- London North Eastern Railway - 03457 225 225
- Northern - 0800 1385560.
- TransPennine Express - 0800 107 2149
Accessible ticket counters:
- Booking hall. There is a Low-Level counter here
Accessible ticket machines:
- Ticket machines, exit to southern entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
- Ticket machines, North Concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
- Booking hall. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info: There is no printed information available

Station General information

Station operator: Network Rail
Ticket office:
- Monday Tuesday Wednesday Thursday Friday Saturday 04:45-23:59
- Sunday 06:45-22:30
Ticket machines:
- Ticket machines, exit to southern entrance
- Ticket machines, North Concourse
- Booking hall
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Full Time
Toilets:
- Male toilet, Platform 8
- Male toilet, Platform 13
- Accessible toilet, Platform 12. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
- Male toilet, South Concourse
- Female toilet, Platform 8
- Accessible toilet, Platform 8. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
- Changing places toilet and shower room, South Concourse. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
- Accessible toilet, South Concourse. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
- Accessible toilet, Platform 1. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
- Female toilet, South Concourse. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
- LNER First class lounge. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
Baby changing available: Yes
Transport links:
- Replacement Bus.
  Rail replacement services will be available from Wellington Street, which is located 60 meters from the City Square exit of the station.
- Bus.
  First and Yorkshire Tiger both operate a network of frequent local bus routes around Leeds city and West Yorkshire. The Citybus stops here and connects key location in Leeds. For more information about all buses in West Yorkshire visit www.wymetro.com
  Buy a Leeds PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info
  For information about all buses in west Yorkshire visit: www.wymetro.com
- Car Hire.
  .
- Taxi.
CCTV available: Yes
WiFi available:
Find WiFi Hotspots around Leeds station
Refreshments: 1
Shops: 1
Luggage storage: Yes
Lost property: Yes
ATM machine: Yes
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: Yes
Cycle storage available: No
Car parks:
- Accessible parking
- Station Car Park.
  Spaces:305
Taxi rank available: Yes
Customer information screens:
- Departure Screens
- Announcements
- Arrival Screens

Station lift information

(LSSE) Lift 1 West Side Lift - Status: In service - Lift is currently available
(LSSE) Lift 2 East Side Lift - Status: In service - Lift is currently available
Multi Storey Car Park - Riverside Lift 1 - Status: In service - Lift is currently available
Multi Storey Car Park - Riverside Lift 2 - Status: In service - Lift is currently available
Platform 6/8 West End - Status: Unknown - Lift status unknown
Platform 9/11 West End - Status: In service - Lift is currently available
Platform 12/13 West End - Status: In service - Lift is currently available
Platform 15 West End - Status: In service - Lift is currently available
Platform 16 West End - Status: In service - Lift is currently available