Station Details for Leeds

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Suitable for disabled passengers. Lifts or Level access to all platforms.

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: Yes
• Staff Assistance:
  • Daily 24 Hours
  • Journey Care assistance is available prior to travel via the relevant Train Operator:
  • Northern - **0800 138 5560** Customer services, Textphone 18001 03457 225 225 or using a Passenger Assistance Request form
  • London North Eastern Railway - 03457 225 225 Textphone - 18001 03457 225 225
  • CrossCountry - 0344 811 0125, textphone 0344 811 0126
  • East Midlands Railway - 0800 0113323, textphone 18001 03457 078051  
  • TransPennine Express - 0800 107 2149, textphone 18001 0800 1072149
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: Yes
• Passenger Assistance:
  • Customer information Point

    Located in the centre of the main concource, opposite New Station St entrance. Please check the opening times on the National Rail Enquiries website.

  • Ticket Office

    Located within the ticket office foyer on the main concourse). Please check the opening times on the National Rail Enquiries website.

  • Ticket Barriers

    Outside of ticket office and Customer infomration point opening hours, please go to the ticket barrier for assistance.

• Drop-off / pick-up points:

  • Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance:

    • CrossCountry 03448 110125
    • East Midlands Railway - 08000 113323
    • London North Eastern Railway - 03457 225 225
    • Northern - 0800 1385560.
    • TransPennine Express - 0800 107 2149

  • Pedestrian area (no vehicles access)

    This is a combined drop-off and pick-up point

    There is space for up to 5 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
  • Booking hall

    There are ticket counters here

    There is a Low-Level counter here

    There are induction loops indicated at the low and high level counters

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

    The controls are at a suitable height for wheelchair users

• Accessible ticket machines:
  • Ticket machines, exit to southern entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket machines, North Concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Booking hall. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is no printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

Station General information

• Station operator: Network Rail
• Ticket office:
  • Monday Tuesday Wednesday Thursday Friday Saturday 04:45-23:59
  • Sunday 06:45-22:30
• Ticket machines:
  • Ticket machines, exit to southern entrance
  • Ticket machines, North Concourse
  • Booking hall
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room, Platform 9
  • Waiting room, Platform 0
  • Waiting room, Platform 12
• First class lounge: Yes
• Staffing level: Full Time
• Information from staff:
  • Yes - from information point
  • Yes - from ticket office
  • Yes - from help point
• Staff assistance:
  • Journey Care assistance is available prior to travel via the relevant Train Operator:
  • Northern - **0800 138 5560** Customer services, Textphone 18001 03457 225 225 or using a Passenger Assistance Request form
  • London North Eastern Railway - 03457 225 225 Textphone - 18001 03457 225 225
  • CrossCountry - 0344 811 0125, textphone 0344 811 0126
  • East Midlands Railway - 0800 0113323, textphone 18001 03457 078051  
  • TransPennine Express - 0800 107 2149, textphone 18001 0800 1072149
• Toilets:
  • Male toilet, Platform 8
  • Male toilet, Platform 13
  • Accessible toilet, Platform 12. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Male toilet, South Concourse
  • Female toilet, Platform 8
  • Accessible toilet, Platform 8. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Changing places toilet and shower room, South Concourse. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Accessible toilet, South Concourse. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Accessible toilet, Platform 1. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Female toilet, South Concourse. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • LNER First class lounge. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Rail replacement services will be available from Wellington Street, which is located 60 meters from the City Square exit of the station.

  • Bus.

    First and Yorkshire Tiger both operate a network of frequent local bus routes around Leeds city and West Yorkshire. The Citybus stops here and connects key location in Leeds. For more information about all buses in West Yorkshire visit www.wymetro.com

    Buy a Leeds PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info

    For information about all buses in west Yorkshire visit: www.wymetro.com

  • Car Hire.

    .

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Leeds station

• Refreshments: 1
• Shops: 1
• Luggage storage: Yes
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: Yes
• Cycle storage: 92 spaces. Racks.
  • Platform 0 / 1
  • Platform 6 / 8 behind the lift
  • Platform 12 / 15
  • Short stay car park
• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:305
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• (LSSE) Lift 1 West Side Lift - Status: Unknown - Lift status unknown
• (LSSE) Lift 2 East Side Lift - Status: In service - Lift is currently available
• Multi Storey Car Park - Riverside Lift 1 - Status: In service - Lift is currently available
• Multi Storey Car Park - Riverside Lift 2 - Status: In service - Lift is currently available
• Platform 6/8 West End - Status: Unknown - Lift status unknown
• Platform 9/11 West End - Status: In service - Lift is currently available
• Platform 12/13 West End - Status: In service - Lift is currently available
• Platform 15 West End - Status: In service - Lift is currently available
• Platform 16 West End - Status: In service - Lift is currently available