Station Details for Lewisham

Station Alerts

• Changes to ticket gateline at Lewisham: The location of the ticket gateline for Platform 1 is changing and it will be opposite the ticket office near the entrance to the DLR platforms. Temporary hoardings will be in place and walking routes will be altered. Please check wayfinding signs or speak to a member of staff if you need assistance. While the hoardings are in place, the gatelines on Platform 1 will remain operational. Ticket validators are in place on the DLR concourse.

Station Accessible information

• Step-free category: Category A
  

  This is a category A station. Step free access available to all platforms via lifts.

• Helpline: Yes
• Help Points:

  On platform

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp: 1
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Ticket Office / Booking Hall

    .

    The ticket office/booking Hall. Please check opening times on the National Rail Enquiries website.

  • Platform

    .

    Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button.

• Staff Help: 1
• Mobility set down: 1
• Accessible ticket counters:
  • Ticket buying and collection, Station Road concourse. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, main concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Southeastern
• Ticket office:
  • Monday to Friday 06:10-20:50
  • Saturday 06:10-20:20
  • Sunday 07:10-20:50

  • Assistance/Help available from station staff from First to Last trains.

• Ticket machines:
  • Ticket buying and collection, main concourse
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Accessible toilet. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Female toilet, Platform 2
  • Male toilet, Platform 2
• Baby changing available: No
• Transport links:
  • Replacement Bus.
    • Towards London Bridge, New Cross or Greenwich: Bus Stop F to the right fo the station exit and across the road (what 3 words: summer.influencing.sushi).
    • Towards Ladywell, Hither Green or Blackheath: Bus stop E, to the right of the station exit (what 3 words: tens.caged.feast).

  • Bus.

    A map of onward bus services is available to download or print.

    Further information on nearby bus services can be found on the Transport for London website.

  • Underground.

    Information about nearby onward travel options – including Underground, Overground, Trams and bike hire – is available on the Transport for London website.

  • Taxi.
• CCTV available: Yes
• WiFi available:
• Refreshments:

  Coffee kiosk and Selecta vending machines

• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Platform 1 - Status: In service - Lift is currently available
• Platform 2 - Status: In service - Lift is currently available
• Platform 3 - Status: In service - Lift is currently available
• Platform 4 - Status: In service - Lift is currently available