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This is a Category B2 station: Step-free access to both platforms via long and steep ramps (over 400m long and above 1:10 gradient) Access between platforms via street with no pavement.
The Assistance Meeting Point is at the bottom of the ramp leading to the platform.
Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by:
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
The Assistance Meeting Point is at the bottom of the ramp leading to the platform.
At the bottom of the ramp leading to platform. If no staff are present, please contact staff at the ticket gates, ticket office or platform.
No dedicated area
Drop off and pick up point on Lower Green
The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing
This is a combined drop-off and pick-up point
There is space for up to 3 vehicles to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
Assistance can be provided via the help points, located on the platforms, at all times of the day.
Please click the link for details regarding the rail replacement bus location.