Station Details for Liverpool Lime Street

Station Alerts

• All day on Sunday 3 May 2026 and continuing into Monday 4 May, the main lines between Liverpool Lime Street and Liverpool South Parkway, and between Liverpool Lime Street and Huyton, will be affected by major improvement work. More information can be found on our engineering page.

Station Accessible information

• Step-free category: Category A
  
• Helpline: Yes
• Help Points:
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  Liverpool Lime Street Mobility Team are available: -

  • Monday - Saturday 07:00 - 22:00
  • Sunday 08:00 - 22:00

  THERE IS NO CHARGE FOR THIS SERVICE.

  A mobility assistance vehicle is available - to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Passenger Information Point

    .

    Located on the main station concourse behind platform 6. Closest entrance is Lime street, which has step free access and a lift up from street level.

  • Short stay car park drop off point

    .

    Drop off point within car park, use adjacent yellow help point phone to contact staff to let them know you have arrived at the station.

• Staff Help:

  Liverpool Lime Street Mobility Team are available: -

  • Monday - Saturday 07:00 - 22:00
  • Sunday 08:00 - 22:00

  THERE IS NO CHARGE FOR THIS SERVICE.

  A mobility assistance vehicle is available - to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance.

• Mobility set down:

  Assistance is available to and from platforms

• Accessible ticket counters:
  • Old travel centre / not in use. There is a Low-Level counter here
  • Merseyrail vending machines in ticket office. There is a Low-Level counter here
• Accessible ticket machines:
  • Merseyrail lower level concourse ATGS. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Main Concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Network Rail
• Ticket office:
  • Sunday 07:15-23:05
  • Monday to Friday 05:00-23:38
  • Saturday 05:00-23:38

  • The travel centre which provides travel information is also located on the concourse

• Ticket machines:
  • Merseyrail lower level concourse ATGS
  • Main Concourse
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Female accessible toilet and baby changing facilities. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Accessible toilet, north concourse. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Female toilets
  • Male toilets
  • Avanti Lounge toilets. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Accessible toilets, Merseyrail lower level. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Rail replacement services depart at the Bus stop on Skelhorne Street, near the Tesco Express. L3 5GA.

  • Bus.

    'Arriva' and 'Stagecoach' operate a network of daily, frequent bus routes around the city and also to nearby towns. For route maps and timetables: www.arrivabus.co.uk and www.stagecoachbus.com/merseyside

    Liverpool's main bus station (on Roe Street) is about 4 minutes walk from Lime Street station.

    Not all buses are accessible

    Buy a Liverpool PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. More details at www.plusbus.info

  • Airport.

    Liverpool Lime Street Station is just a short hop on the 10A and City Centre Circular (C4 and C5) buses to Liverpool ONE bus station. From there you can get the 500 Airport Flyer bus direct to LJLA. In the reverse direction Liverpool ONE bus station is just a short hop on any of the 86 bus services (86, 86A, 86C and 86D) to Elliot Street opposite Lime Street Station.

  • Port.

    This can be reached by using the Merseyrail from Liverpool Lime Street station.

  • Taxi.
• CCTV available: Yes
• WiFi available:

  WiFi hot spots around Liverpool Lime Street station

• Refreshments:

  Various retail establishments are present on Liverpool Lime Street station to purchase refreshments.

• Shops:

  Various retail establishments including Photo Booths to purchase items whilst in the station

• Luggage storage: Yes
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: Yes
• Cycle storage available: No
• Car parks:
  • Short stay car park located on Skelhorne Street & Long Stay Car Park located on Lord Nelson Street.
    Spaces:280.
    

    Skelhorne Street short stay car park: -

    21 spaces plus 4 accessible spaces

    Lord Nelson Street long stay car park: -

    259 spaces plus 13 accessible spaces

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• Lift, Multi Storey Car Park - Status: In service - Lift is currently available
• Low level - Status: In service - Lift is currently available
• Scenic Lift - Status: In service - Lift is currently available
• Virgin First Class Lounge Lift - Status: In service - Lift is currently available