Station Details for Llandudno

Station Alerts

• The accessible toilets are out of order at Llandudno station.

Station Accessible information

• Step-free category:

  Step free access to the station concourse and all platforms.

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:

  Ticket Office for advice only

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: Yes
• Staff Assistance:
  • If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Platform

    Customers should wait on the platform and make themselves known to the train crew when the train arrives.

• Drop-off / pick-up points:
• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is no printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Contact our Customer Relations team directly via the Transport for Wales Website.

Station General information

• Station operator: Transport for Wales
• Ticket office:
  • Monday to Friday 08:30-15:00
  • Saturday 09:15-15:45
  • Sunday 10:10-17:00
• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: No
• Waiting rooms:
  • Waiting room
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from ticket office
  • Yes - from help point
• Staff assistance:
  • If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
• Toilets:
  • Unisex accessible toilet, concourse. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Female toilet, concourse
  • Male toilet, concourse
  • Changing Places Toilet, Front of station, through taxi office door
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    The rail replacement bus stop is a local bus stop on Augusta Street near the station entrance.

  • Bus.

    Bus stop providing services to many destinations in the station car park.

    Buy a Llandudno PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 30 spaces. Stands. Sheltered.

  Cycle parking at Llandudno station is offered in three locations.

  11 Sheffield stands providing on west side of station concourse.

  2 Sheffield stands on main area of station concourse.

  2 Sheffield stands in open on platform

• Car parks:
  • Station Car park.
    Spaces:120
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available