Station Details for Llandudno Junction

Station Alerts

• The lifts are out of order between platforms 1, 2 and 3 and the footbridge at Llandudno Junction station.

Station Accessible information

• Step-free category:

  A footbridge with lifts and steps links the car park at the station front with all platforms​​​​​​​.

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:

  Please advise station staff at the Booking Office or the Customer Services office on Platforms 1/3 during opening hours upon arrival.

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:25-23:00
  • Sunday 08:00-23:00
  • Monday to Saturday 05:00 to 23:00
  • Sunday 09:00 to 23:00
• Train Ramp: Ramps are available on the train to provide assistance
• Wheelchairs Available: Yes
• Passenger Assistance:
  • The Passenger Assist meeting point is located at the bottom of the staircase leading to the booking office. As you walk down the stairs, the meeting point will be on your left. It includes a bench and blue signage showing where to wait. Please make yourself known to a colleague (05:00 to 23:00).
  • There are platform Passenger Pssist meeting points on platforms 1, 2, 3 and 4, located via blue passenger assist signage. Please make yourself known to train crew during unstaffed hours.
• Drop-off / pick-up points:
• Accessible ticket counters:
  • Ticket buying and collection, waiting room

    There are ticket counters here

    There is a Low-Level counter here

    There is an induction loop at the low-level ticket counter

    There are no ticket machines here

  • Ticket office

    There are ticket counters here

    There is a Low-Level counter here

    There is an induction loop at the low-level ticket counter

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

    The controls are at a suitable height for wheelchair users

• Accessible ticket machines:
  • Ticket machine on platform. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket office. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is no printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Contact our Customer Relations team directly via the Transport for Wales Website.

Station General information

• Station operator: Transport for Wales
• Ticket office:
  • Monday to Friday 05:25-18:25
  • Saturday 06:10-19:00
  • Sunday 11:00-18:30
• Ticket machines:
  • Ticket machine on platform
  • Ticket office
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room (main entrance)
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from help point
  • Yes - from information point
  • Yes - from ticket office
• Staff assistance:
  • Monday to Saturday 05:00 to 23:00
  • Sunday 09:00 to 23:00
• Toilets:
  • Toilet, Platform 1
  • Accessible toilet in female toilets, Platform 3. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    The rail replacement bus stop is in the station car park.

  • Bus.

    Bus stop providing services to many destinations in station car park

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Llandudno Junction station

• Refreshments: 1
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 32 spaces. Stands. Sheltered.

  Cycle parking at Llandudno Junction station is provided in two locations 12 Sheffield stands, providing parking for 24 bicycles are sited outside station entrance by bus stop.

  8 Wheelgrip stands are sited on eastbound platform 3

• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:74
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 Entrance - Status: Unknown - Lift status unknown
• Lift 2 Platforms 1 to 3 - Status: Unknown - Lift status unknown
• Lift 3 Platform 4 - Status: Unknown - Lift status unknown