Station Details for Ludlow

Station Alerts

No station alerts

Station Accessible information

• Step-free category:
• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
  • There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
• Train Ramp: Ramps are available on the train to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Platform

    On the platform in view of the on-train staff.

• Drop-off / pick-up points:

  • Set down and pick up in the station car park, adjacent to the station building.

  • Drop-off/pick-up

    This is a combined drop-off and pick-up point

    There is space for up to 3 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
  • Ticket office

    There are ticket counters here

    There is no counter here

    There are induction loops indicated at the low and high level counters

    There are no ticket machines here

• Accessible ticket machines:
  • Ticket buying and collection, platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, platform 2. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info:
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Contact our Customer Relations team directly via the Transport for Wales Website.

Station General information

• Station operator: Transport for Wales
• Ticket office:
  • Monday to Friday 06:45-16:45
  • Saturday 06:45-12:45
  • Sunday Unavailable

  • The ticket office is operated by a third party ticketing agent.

• Ticket machines:
  • Ticket buying and collection, platform 1
  • Ticket buying and collection, platform 2
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from ticket office
• Staff assistance:
  • There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
• Toilets:
  • Toilet. This toilet is accessed with a RADAR key
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    The rail replacement bus stop is at the station front.

• CCTV available: No
• WiFi available:
• Refreshments: 1
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 10 spaces. Stands. Sheltered.

  5 Sheffield stands providing for 10 bicycle parking spaces are located under a shelter on the northbound (Shrewsbury direction) platform.

• Car parks:
  • Accessible parking
  • Ludlow Station Car Park.
    Spaces:25
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift, Platform 1 - Status: In service - Lift is currently available