Station Details for Liverpool James Street

Station Alerts

No station alerts

Station Accessible information

• Step-free category:
• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points: 1
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:25-00:17
  • Sunday 07:39-00:17
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: Yes
• Passenger Assistance:
  • Assisted Travel Meeting Point

    A welcome point is located to the left of the ticket gates on the concourse. Press the assistance button to notify colleagues you have arrived.

• Drop-off / pick-up points:
• Accessible ticket counters:
  • Ticket buying and collection, north entrance

    There are ticket counters here

    There is no Low-Level counter here

    There are no induction loops indicated at this counter

    There are no ticket machines here

  • Ticket buying and collection, main entrance

    There are ticket counters here

    There is a Low-Level counter here

    There are no induction loops indicated at this counter

    There are no ticket machines here

• Accessible ticket machines:
• Printed local info:
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

Station General information

• Station operator: Merseyrail
• Ticket office:

  • Station staffing times may vary, please visit Merseyrail.org for up-to-date times.

• Ticket machines:
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Full Time
• Information from staff:
  • Yes - from help point
  • Yes - from ticket office
• Staff assistance:
  • Available
• Toilets:
  • Toilet. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    James Street Station, James Street, Liverpool

  • Bus.

    For onward travel information click here or contact the Traveline on 0871 200 2233

  • Airport.

    The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. There is no need to buy separate train and bus tickets, simply ask for 'Liverpool John Lennon Airport' when buying your ticket. The 86A or the 80A bus will take you from Liverpool South Parkway station to the airport with a journey time of just 10 mins.

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Liverpool James Street station

• Refreshments:

  Café Food vending machine

• Shops:

  News agent

• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage:
• Car parks:
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• Lift 1 Booking Hall to Concourse - Status: In service - Lift is currently available
• Lift 2 Booking Hall to Concourse - Status: In service - Lift is currently available
• Lift 3 Booking Hall to Concourse - Status: In service - Lift is currently available
• Lift 4 Booking Hall to Concourse - Status: Unknown - Lift status unknown
• Lift 5 to Platforms - Status: In service - Lift is currently available
• Lift 6 to Platforms - Status: In service - Lift is currently available