Station Details for Liverpool James Street

Station Alerts

• Liverpool James Street Station Alert.

  Un-booked assistance? No problem.

  This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Station Accessible information

• Step-free category: Category A
  

  Category A: “This station has step free access to all platforms / the platform”The Ticket Office is step free via James Street only and platforms can be accessed via lifts

• Helpline: Yes
• Help Points: 1
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving: There are tactile warnings on all platforms
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Assisted Travel Meeting Point

    .

    A welcome point is located to the left of the ticket gates on the concourse. Press the assistance button to notify colleagues you have arrived.

• Staff Help: 1
• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, north entrance. There is no Low-Level counter here
  • Ticket buying and collection, main entrance. There is a Low-Level counter here
• Accessible ticket machines:
• Printed local info:

Station General information

• Station operator: Merseyrail
• Ticket office:

  • Station staffing times may vary, please visit Merseyrail.org for up-to-date times.

• Ticket machines:
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Toilet. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    James Street Station, James Street, Liverpool

  • Bus.

    For onward travel information click here or contact the Traveline on 0871 200 2233

  • Airport.

    The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. There is no need to buy separate train and bus tickets, simply ask for 'Liverpool John Lennon Airport' when buying your ticket. The 86A or the 80A bus will take you from Liverpool South Parkway station to the airport with a journey time of just 10 mins.

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Liverpool James Street station

• Refreshments:

  Café Food vending machine

• Shops:

  News agent

• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• Lift 1 Booking Hall to Concourse - Status: In service - Lift is currently available
• Lift 2 Booking Hall to Concourse - Status: In service - Lift is currently available
• Lift 3 Booking Hall to Concourse - Status: In service - Lift is currently available
• Lift 4 Booking Hall to Concourse - Status: Unknown - Lift status unknown
• Lift 5 to Platforms - Status: In service - Lift is currently available
• Lift 6 to Platforms - Status: In service - Lift is currently available