Station Details for Macclesfield

Station Alerts

• Macclesfield station is getting a new look. There are reduced retail facilities while the work is carried out, so it is best to buy your ticket online if you can. The team are still on hand to help you at the station, though we can only accept card payments at this time.

  Temporary entrances, exits and toilets will be in operation, so please follow signs to find your way around. We've now launched ANPR to make paying for parking easier. Thanks for your patience while we spruce up your station.

Station Accessible information

• Step-free category: Category A
  

  Category A - This station has step-free access to all platforms

• Helpline: Yes
• Help Points:

  Help point available in the car park.

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  Assistance meeting point at the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Ticket Office

    .

    Through the main entrance on the right. There is a dedicated meeting points and seating area outside the ticket office doors.

• Staff Help:

  Assistance meeting point at the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

• Mobility set down: 1
• Accessible ticket counters:
  • Ticket buying and collection, Platform 2. There is no Low-Level counter here
  • Ticket buying and collection, station concourse. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, station concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is no printed information available

Station General information

• Station operator: Avanti West Coast
• Ticket office:
  • Monday Tuesday Wednesday Thursday 05:45-19:00
  • Friday 05:45-20:30
  • Saturday 06:00-19:00
  • Sunday 08:00-20:30
• Ticket machines:
  • Ticket buying and collection, station concourse
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Female Toilet, station concourse
  • Unisex accessible toilet with baby change, station concourse
  • Male toilet, station concourse
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Pick Up / Drop Off on station forecourt.

  • Bus.

    Information to plan your onward journey is available in a printable format here.

  • Taxi.
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Macclesfield station

• Refreshments: 1
• Shops: 1
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: Yes
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Macclesfield Upper Car Park.
    Spaces:24
  • Macclesfield Lower Car Park.
    Spaces:40
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• Lift 1 Platform 1 - Status: Unknown - Lift status unknown
• Lift 2 Platform 2 - Status: Unknown - Lift status unknown