Station Details for Maidenhead

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B2
  

  Step-free category B2 station - “Some step-free access to all platforms.”- This station has a degree of step free access to the platforms.

  Platform 1's step free access is only via the Shoppenhangers Road Car Park.

  The majority of trains use all other platforms. Step free access is via lifts within the station subway and can be accessed through main station entrance.

• Helpline: Yes
• Help Points: 1
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  Meeting point: Ticket Office.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Ticket Office / Gateline (Staffed station)

    .

    The ticket office is located the main station building.

• Staff Help:

  Meeting point: Ticket Office.

• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, platform 4 & 5a. There is a Low-Level counter here
  • Ticket hall. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, south entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, north east entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Great Western Railway
• Ticket office:
  • Monday to Friday 06:00-20:00
  • Saturday 07:00-20:00
  • Sunday 08:00-19:00

  • Please note: Reservations and tickets requiring reservations are only sold between 10:00 and 17:00

• Ticket machines:
  • Ticket buying and collection, south entrance
  • Ticket buying and collection, north east entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Unisex accessible toilet, Platform 4, 5a. This toilet is accessed with a RADAR key. This toilet entry handles may be operated by some people
  • Female toilet, Platform 4, 5a
  • Male toilet, Platform 4, 5a
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Shoppenhangers Road bus stop at the rear the station.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Airport.

    Find out more about links from GWR stations to airports.

  • Taxi.
• CCTV available: Yes
• WiFi available:

  Connect to "GWR Free Station WiFi"

• Refreshments:

  Coffee shops

• Shops:

  WHSmith, Coffee shops

• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Station car park.
    Spaces:159
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1, Platform Platform 2&3 - Status: In service - Lift is currently available
• Lift Platform 4&5 - Status: In service - Lift is currently available