Station Details for Middlesbrough

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  This station is category B1. Step free, level access is provided into the station from Zetland Street and Bridge Street West. Step free, ramp access is provided into the station from the station car park. The entrance from Exchange Place has steps. Lifts are used to provide level access from the subway to both platforms, the ticket office and concourse. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.

• Helpline: Yes
• Help Points:

  Help Points are available on both platforms and within the Booking Hall to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Ticket Office

    .

    The ticket office is located on the station concourse off Zetland road. Please check the opening times on the National Rail Enquiries website.

  • Help Point

    .

    Outside of ticket office staffing hours, customers should make themselves known to a member of staff or use a Help Point.

• Staff Help: 1
• Mobility set down: 1
• Accessible ticket counters:
  • Ticket buying and collection. There is no counter here
• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: TransPennine Express
• Ticket office:
  • Monday to Friday 05:30-19:30
  • Saturday 05:30-19:30
  • Sunday 08:15-19:00
• Ticket machines:
  • Ticket buying and collection.

    Ticket vending machines at Middlesbrough are currently out of use.

• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Toilet, station concourse
  • Unisex accessible toilet, concourse. This toilet is accessed with a RADAR key
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Pick Up / Drop Off in the layby on Bridge Street at the rear of the station.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi.
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Middlesbrough station

• Refreshments:

  Refreshments are available from the shop or café on the station concourse.

• Shops:

  There is a shop located on the station concourse.

• Luggage storage: No
• Lost property: No
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:135.
    

    Parking is free for registered disabled customers parking in disabled spaces displaying a valid Blue Badge Permit. Blue Badge holders must also register their permit at bit.ly/tpebluebadge in order to obtain free parking.

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 Platform 1 - Status: In service - Lift is currently available
• Lift 2 Platform 2 - Status: In service - Lift is currently available