Station Details for March

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  This station has step free access to each platform via the level crossing on Station Road, platforms approximately 160 metres apart. Note that there is a stepped footbridge between the platforms at the station.

  This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

  Assistance meeting point is the ticket office.

• : B1
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:

  Help points available on platforms 1 and 2

• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 07:00-17:30
  • Saturday 07:00-17:30
  • Sunday Unavailable
  • Assistance is provided by station staff or on board staff during the hours of train service operation. Booking is recommended.  A guard/conductor is on each train that serves this station to provide assistance.
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Ticket Office

    Meeting point is the ticket office when staffed. Part Time staffed station. Please check opening times on National Rail Enquiries.

  • Platform

    Meeting point is platform when ticket office is closed. Assistance provided by Conductor.

• Drop-off / pick-up points:

  • Drop-off/pick-up

    The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing

    This is a combined drop-off and pick-up point

    There is space for up to 3 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
  • Ticket buying and collection, Concourse

    There are ticket counters here

    There is a Low-Level counter here

    There are induction loops indicated at the low and high level counters

    There are no ticket machines here

• Accessible ticket machines:
  • Ticket buying and collection, platform 2. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is no printed information available
• Announcements: Announcements are only made visually
• Customer service notes:

  Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

  The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

  Closed on Christmas Day and Boxing Day.

Station General information

• Station operator: Greater Anglia
• Ticket office:
  • Monday to Friday 07:00-17:30
  • Saturday 07:00-17:30
  • Sunday Unavailable
• Ticket machines:
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room (station building)
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from help point
• Staff assistance:
  • Assistance is provided by station staff or on board staff during the hours of train service operation. Booking is recommended.  A guard/conductor is on each train that serves this station to provide assistance.
• Toilets:
  • Female toilet, concourse
  • Unisex accessible toilet with baby change, concourse. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Male toilet, concourse
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Due to long-term road works on Elm Road and Twenty Foot Road, March Station Rail Replacement bus stop has moved to the entrance to Station Approach.

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:

   Greater Anglia wi-fi available

• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 60 spaces. Stands. Sheltered.

  cycle stands on each platform

• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:135.
    

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

• Taxi rank available: Yes
• Customer information screens:

Station lift information

• No lift information available