Station Details for Manchester Victoria

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  
  • Category A Station
  • Scooter Friendly Station

  Step free access around the whole station via use of lifts between platforms 3-6, connection with Manchester Metrolink using ramps

  For guided wayfinding at this station, please download the Goodmaps App from the app store or click here: https://studio.prod.goodmaps.io/public-viewer?building=d85f4528-6045-4f21-a0a7-b4de035479c6&region=UK&theme=light

  To find our more about travelling around this station, please see the 360 map click here

• Helpline: Yes
• Help Points:
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  Customer Service Office at the end of the barriers, Meeting point in front of the customer service office branded for passenger assistance

• Train Ramp:
• Tactile Paving: There are tactile warnings on all platforms
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Passenger Assist Meeting Point

    .

    A designated assistance waiting area is available next to the station office on the main concourse. Staff will be available in this area.

  • Station Office

    .

    Located at the rear of the main concourse. See website for office hours.

• Staff Help:

  Customer Service Office at the end of the barriers, Meeting point in front of the customer service office branded for passenger assistance

• Mobility set down:

  No designated area is provided. The station front may be used for set down purposes.

• Accessible ticket counters:
  • Ticket buying and collection, entrance concourse. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, entrance concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is printed information available

Station General information

• Station operator: Northern
• Ticket office:
  • Monday Tuesday Wednesday Thursday Friday Saturday 06:30-22:00 Specific Hours
  • Sunday 08:00-22:15 Specific Hours
• Ticket machines:
  • Ticket buying and collection, entrance concourse
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Accessible Toilet and Baby Change. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Male toilet, entrance concourse
  • Female toilet, entrance concourse
  • Baby changing, entrance concourse
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Pick up point is on Station Approach (M3 1WY) directly outside the station main entrance, outside the M&S shop

    What3words - fast.unit.foster

  • Bus.

    'First' and 'Stagecoach' operate a network of frequent local bus routes around Manchester city and Greater Manchester. For route maps and timetables:

    www.firstgroup.com/ukbus and www.stagecoachbus.com

    Buy a Manchester PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details:

    www.plusbus.info

    The three free 'Metroshuttle' bus services link the main rail stations and various attractions in the city centre. Buses run daily, 07:00 to 19:00.

    For information about all buses in Greater Manchester visit:

    www.gmpte.com

  • Underground.

    The Manchester 'Metrolink' tram network serves Victoria station. Trams runs south to Manchester Piccadilly station; north to Bury and south west to Manchester Deansgate station and onto Altrincham and Eccles.

    For details: www.metrolink.co.uk

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:
• Refreshments:

  There is a large cafe with seating plus a number of smaller cafes and coffee  / news outlets on the main concourse area.

• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift, Concourse to Bridge - Status: In service - Lift is currently available
• Lift, Platform 3 - Status: In service - Lift is currently available
• Lift, Platform 4&5 - Status: In service - Lift is currently available
• Lift, Platform 6 - Status: In service - Lift is currently available