Station Details for Manchester Victoria

Station Alerts

No station alerts

Station Accessible information

• Step-free category:
  • Category A Station
  • Scooter Friendly Station

  Step free access around the whole station via use of lifts between platforms 3-6, connection with Manchester Metrolink using ramps

  For guided wayfinding at this station, please download the Goodmaps App from the app store or click here: https://studio.prod.goodmaps.io/public-viewer?building=d85f4528-6045-4f21-a0a7-b4de035479c6&region=UK&theme=light

  To find our more about travelling around this station, please see the 360 map click here

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Daily 06:15-22:45
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: Yes
• Passenger Assistance:
  • Passenger Assist Meeting Point

    A designated assistance waiting area is available next to the station office on the main concourse. Staff will be available in this area.

  • Station Office

    Located at the rear of the main concourse. See website for office hours.

• Drop-off / pick-up points:

  • No designated area is provided. The station front may be used for set down purposes.

  • Drop-off/pick-up

    The drop-off and/or pick-up point is on the same side of the road as the station

    This is a combined drop-off and pick-up point

    There is space for up to 5 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
  • Ticket buying and collection, entrance concourse

    There are ticket counters here

    There is no Low-Level counter here

    There are only induction loops at high-level ticket counters

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

    The controls are at a suitable height for wheelchair users

• Accessible ticket machines:
  • Ticket buying and collection, entrance concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  08002006060

Station General information

• Station operator: Northern
• Ticket office:
  • Monday Tuesday Wednesday Thursday Friday Saturday 06:30-22:00
  • Sunday 08:00-22:15
• Ticket machines:
  • Ticket buying and collection, entrance concourse
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: Yes
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Full Time
• Information from staff:
  • Yes - from information point
• Staff assistance:
  • Available
• Toilets:
  • Male toilet, entrance concourse
  • Female toilet, entrance concourse
  • Baby changing, entrance concourse
  • Accessible Toilet and Baby Change. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Rail replacement services pick up/drop off on Station Approach (M3 1WY) directly outside the station main entrance, outside the M&S shop.

    What3words - fast.unit.foster

    
    Manchester Victoria
  • Bus.

    'First' and 'Stagecoach' operate a network of frequent local bus routes around Manchester city and Greater Manchester. For route maps and timetables:

    www.firstgroup.com/ukbus and www.stagecoachbus.com

    Buy a Manchester PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details:

    www.plusbus.info

    The three free 'Metroshuttle' bus services link the main rail stations and various attractions in the city centre. Buses run daily, 07:00 to 19:00.

    For information about all buses in Greater Manchester visit:

    www.gmpte.com

  • Underground.

    The Manchester 'Metrolink' tram network serves Victoria station. Trams runs south to Manchester Piccadilly station; north to Bury and south west to Manchester Deansgate station and onto Altrincham and Eccles.

    For details: www.metrolink.co.uk

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:
• Refreshments:

  There is a large cafe with seating plus a number of smaller cafes and coffee  / news outlets on the main concourse area.

• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 38 spaces. Stands, Racks. Sheltered.

  Next to lifts by platform 3

• Car parks:
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift, Concourse to Bridge - Status: In service - Lift is currently available
• Lift, Platform 3 - Status: In service - Lift is currently available
• Lift, Platform 4&5 - Status: Unknown - Lift status unknown
• Lift, Platform 6 - Status: In service - Lift is currently available