Station Details for Merthyr Tydfil

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Step free access to the platform from the car park.

• : B2
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:
• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
  • If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
• Train Ramp: Ramps are available on the train to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Platform

    On the platform in view of the on-train staff.

• Drop-off / pick-up points:

  • Drop-off/pick-up

    This is a combined drop-off and pick-up point

    There is uncovered seating/waiting

    There is space for up to 3 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
  • Ticket hall

    There are ticket counters here

    There is a Low-Level counter here

    There are induction loops indicated at the low and high level counters

    There are no ticket machines here

• Accessible ticket machines:
  • Ticket buying and collection, platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is no printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Contact our Customer Relations team directly via the Transport for Wales Website.

Station General information

• Station operator: Transport for Wales
• Ticket office:
  • Monday to Friday 07:15-15:50
  • Saturday 08:15-16:50
  • Sunday Unavailable
• Ticket machines:
  • Ticket buying and collection, platform 1
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: Yes
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from ticket office
• Staff assistance:
  • If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    The rail replacement bus stop is at the station entrance.

  • Bus.

    The X43 service between Merthyr and Brecon does not accept National Rail tickets. Customers must purchase separate tickets for the bus and rail sections of their journey.

    Buy a Merthyr Tydfil PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Merthyr Tydfil station

• Refreshments:

  Shops and refreshment facilities are located close to the station in Merthyr Town Centre.

• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 12 spaces. Stands. Sheltered.

  Six Sheffield stands under a shelter are located adjacent to the station entrance - if heading from the north.

• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:35
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Arrival Screens
  • Announcements

Station lift information

• No lift information available