Station Details for Merthyr Vale

Station Alerts

No station alerts

Step-free category: Category B2
Category B2.
Step free access via ramps to Platform 1 (to Cardiff) and to Platform 2 (to Merthyr Tydfil).
Access between the platforms is via the roadbridge on Station Square.
Helpline: Yes
Help Points: 1
Induction Loop: Induction loops are only in Help Points
Accessible Toilets: No
Changing Places: No
Staff Assistance:
Train Ramp:
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Platform
  .
  On the platform in view of the on-train staff.
Staff Help:
Mobility set down:
Accessible ticket counters:
Accessible ticket machines:
- Ticket buying and collection, platform 2. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
- Ticket buying and collection on Platforms 1 & 2. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info: There is no printed information available

Station operator: Transport for Wales
Ticket office:
Ticket machines:
- Ticket buying and collection, platform 2
- Ticket buying and collection on Platforms 1 & 2
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Unstaffed
Toilets:
Baby changing available: No
Transport links:
- Replacement Bus.
  The rail replacement bus stop is a local bus stop on Gray's Place near the station entrance.
CCTV available: Yes
WiFi available:
Refreshments:
Shops:
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
Taxi rank available: No
Customer information screens:
- Departure Screens
- Arrival Screens
- Announcements