Station Details for Manchester Airport

Station Alerts

• If you wish to take a cycle on ANY TransPennine Express services you MUST make a cycle reservation BEFORE you travel. These can be made up to 15 minutes before the departure time.

  How to book a bike space:

  • WhatsApp: 07812 223 336

  • Twitter: @TPEAssist

  • Phone: Call 0345 600 1671 (Option 3)

  • Online/App: Reserve your bike when you buy your ticket at tpexpress.co.uk or on our app. Search TPExpress in the app/play store.

  • Booking Office: Cycle reservations can be requested at any booking office.

  PICK UP / DROP OFF at the station

  Manchester Airport charge for dropping off at the airport by the entrance to the rail station. Further details of the charge and alternative pick up / drop off points are available here

Station Accessible information

• Step-free category: Category A
  

  This station is category A. Step free access is provided from the Ground Transport Interchange to all platforms via lifts or ramps. This station is staffed for all services. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.

  Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.

• Helpline: Yes
• Help Points:

  Help Points are available on all platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: Yes
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Welcome Point

    .

    A welcome point is located adjacent to the ticket office on the ground floor. Press the assistance button to notify colleagues you have arrived.

  • Ticket Office

    .

    The ticket office is located opposite the station entrance on the ground floor. Please check the opening times on the National Rail Enquiries website.

• Staff Help: 1
• Mobility set down:

  Railway staff will assist customers arriving by train from their train to Station Assistance Point 1, near the front of the station. If onward assistance is needed, for example to an airport terminal, customers will need to contact their airline directly to arrange this.

• Accessible ticket counters:
  • Ticket office. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket office. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is no printed information available

Station General information

• Station operator: TransPennine Express
• Ticket office:
  • Daily 06:30-22:30
• Ticket machines:
  • Ticket office
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Changing Places toilet, Platform 3. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Unisex accessible toilet, Platform 2. This toilet is accessed with a RADAR key
  • Male toilet, Platform 2
  • Female toilet, Platform 3
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Rail Replacement bus services depart from stands L and M of the adjacent Bus Station which is situated close to the ticket office.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Airport.

    The Railway Station is located within the Manchester Airport complex with ready access to all terminals.

  • Car Hire.

    Hire cars are available at the Car rental village – Bus to this location is available from the front of the terminals.

  • Taxi.
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Manchester Airport station

• Refreshments:

  Refreshments are available from the shop on platforms 2 and 3.

• Shops:

  There is a shop located on platforms 2 and 3.

• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: Yes
• Cycle storage available: No
• Car parks:
  • Manchester Airport Car Parks.
    

    Car parking spaces are available at Terminal 1 arrivals.

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available