The ticket office will have the following changes to planned availability:
Thursday 23 July - closed
Tickets can be bought from the ticket machine or digitally.
Please note there is no access to customer toilets outside of opening hours.
Step-free category B2 station - “Some step-free access to all platforms.”- This station has a degree of step free access to the platforms
This station has step free access to both platforms, platform 2 can only be accessed via a ramp bridge of reasonable gradient.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The ticket office is located in the main station building on platform 1.
Make your way onto the platform. Onboard teams will assist you.
There are ticket counters here
There is no counter here
There are no induction loops indicated at this counter
There are no ticket machines here
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Front of the station building.
Information to plan your onward journey is available in a printable format here
Find out more about links from GWR stations to airports.
Coffee shop
Coffee shop
Platform 1 entrance area