Station Details for Milton Keynes Central

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 

  The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.   

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points: 1
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Daily 24 Hours
  • This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: Yes
• Passenger Assistance:
  • Ticket Office

    Ticket office in station building next to the overbridge - Please check the opening times on the National Rail Enquiries website

  • Platform (when ticket office is closed)

    On the platform in view of the on-train team

• Drop-off / pick-up points:

  • Accessible parking bays.

  • Drop-off/pick-up

    This is a combined drop-off and pick-up point

    There is space for up to 5 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
  • Ticket buying and collection, Concourse

    There are ticket counters here

    There is a Low-Level counter here

    There are induction loops indicated at the low and high level counters

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

    The controls may be at a suitable height for some people

• Accessible ticket machines:
  • Ticket buying and collection, footbridge. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
  • Ticket buying and collection, Concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:

  Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day

  **Milton Keynes Central is accredited by the Secure Station Scheme**

Station General information

• Station operator: London Northwestern Railway
• Ticket office:
  • Monday to Friday 04:45-22:00
  • Saturday 06:00-22:00
  • Sunday 06:45-21:30

  • Peak demand is 0700-1000 1630-1830 Mon-Fri

• Ticket machines:
  • Ticket buying and collection, footbridge
  • Ticket buying and collection, Concourse
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room on platform 2 & 3 (north)
  • Waiting room on platform 1 & 2
  • Waiting room on platform 3 & 4
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from help point
  • Yes - from ticket office
• Staff assistance:
  • This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.
• Toilets:
  • Female toilet, Platform 1 & 2
  • Male toilet, Platform 1 & 2
  • Unisex accessible toilet with baby change, Platform 2 & 3. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Unisex accessible toilet, Platform 2 & 3
  • Unisex accessible toilet with baby change, Platform 1 & 2. This toilet is accessed with a RADAR key
  • Toilet, Platform 3 & 4
  • Toilet, concourse
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    *For rail replacement this Easter, buses will be operating from Elder Gate. Click here for a directional video to Elder Gate.*

    Rail replacement vehicles will operate from Bus Stops Y1 & Y4 in the bus station, outside the main station entrance. (Please note: during disruption or engineering works, vehicles may instead operate from alternative bus stops or Elder Gate)

    Please check your destination before boarding.

    Please click here for walking directions from the station to the rail replacement bus stop.

    Please click here for a directional video to the rail replacement bus stop.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:
• Refreshments:

  Coffee shop Coffee kiosk Food vending machine

• Shops:

  Convenience store Passport Photo Booth

• Luggage storage: No
• Lost property: No
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: Yes
• Cycle storage: 900 spaces. Stands. Sheltered.

  Front of station

• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:549.
    

    Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the Saba Blue Badge Portal.

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• Lift 3 Platform 1&2 - Status: Unknown - Lift status unknown
• Lift 4 Platforms 3&4 - Status: In service - Lift is currently available
• Lift 5 Platform 5&6 - Status: In service - Lift is currently available