Station Details for Mallaig

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the Ticket Office

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:

  Passenger Assistance Meeting Points

  For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

  Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

  • Ticket Office

  Located in the main station building at the entrance to the platforms.

  • Platform 1 & 2

  Either side of the customer information screen pole, next to the shelter.

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 10:10-13:50
  • Sunday Unavailable
• Train Ramp: Ramps are available on the train to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Passenger Assistance Meeting Points For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage. Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from. Ticket OfficeLocated in the main station building at the entrance to the platforms. Platform 1 & 2Either side of the customer information screen pole, next to the shelter.

    Located in main station building at entrance for platforms. If unstaffed, go to your platform.

• Drop-off / pick-up points:

  • Drop-off/pick-up

    The drop-off and/or pick-up point is on the same side of the road as the station

    This is a combined drop-off and pick-up point

    There is space for 1 vehicle at a time to drop-off and/or pick-up

    There is a Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
  • Ticket buying and collection

    There are ticket counters here

    There is a Low-Level counter here

    There are no induction loops indicated at this counter

    There are no ticket machines here

• Accessible ticket machines:
• Printed local info: There is accessible printed information available
• Announcements: Audible announcements are only available via Help Points
• Customer service notes:

  customer.relations@scotrail.co.uk

Station General information

• Station operator: ScotRail
• Ticket office:
  • Monday Tuesday Wednesday Thursday Friday Saturday 10:00-18:00
  • Tuesday Wednesday Monday Thursday Friday Saturday 10:10-13:50
  • Sunday Unavailable

  • Summer: Monday to Saturday opening hours 10:00-18:00

    Winter: Monday to Saturday opening hours 10:10-13:50

    Closed Sundays

• Ticket machines:
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from help point
  • Yes - from ticket office
• Staff assistance:
  • Available
• Toilets:
  • Unisex accessible toilet, station building
  • Male toilet, station building
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Please click on the link below for the exact bus pick up location:-

    Buses pick up/drop off from the bus stop on Main Road at the station entrance

  • Bus.

    For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)

  • Port.

    A ferry service runs from Mallaig to Armadale (Skye), Canna, Rum, Muck and Eigg. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

    For live CalMac status updates relating to Mallaig, you can check on the below links

    Mallaig - Skye

    Mallaig - Small Isles

    Mallaig - South Uist

• CCTV available: Yes
• WiFi available:
• Refreshments:

  Seafood shop

• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: Yes
• Cycle storage: 4 spaces. Racks
• Car parks:
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available