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This is a Category A station. This station has step-free access to both platforms. The Passenger Assist meeting point is at the Ticket Office.
Please take care when boarding / alighting the train at platform 1 as the stepping distance between the platform and the train may be more prominent than at other platforms.
We want everyone to travel with confidence. That is why, if you are planning to travel on ScotRail services our policy is you can request an assistance booking 1 hour in advance - other National Rail Services is 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request assistance booking via Passenger Assist, please click here.
Passenger Assistance Meeting Points
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.
Located in the main station building at the entrance for the platforms.
By the customer information screen pole, past the entrance onto the platform for the stairs.
By the customer information screen pole, past the shelter and help point.
Located in main station building at entrance for platforms. If unstaffed, go to your platform.
There are ticket counters here
There is a Low-Level counter here
There are induction loops indicated at the low and high level counters
There are no ticket machines here
Please click on the link below for the exact bus pick up location:-
Buses pick up/drop off from the bus turning point in front of the station
For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)
Mobile coffee van
Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge