Station Details for Manningtree

Station Alerts

The gentlemen's toilets are out of order at Manningtree station.

Station Accessible information

Step-free category: Category B2
This station has step free access to all platforms via lifts, and the lifts are now open 24 hours a day.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
Helpline: Yes
Help Points:
Help points can be found at the following location(s):
- Platform 2 (for trains towards London) - Between the side entrance to the platform and the female toilets, fixed to the platform-facing wall of the station building
- Platform 3 (for trains towards Ipswich and Norwich) - Next to the waiting room entrance, fixed to the platform-facing wall of the station building
Induction Loop: Induction loops are at designated listening areas
Accessible Toilets: Yes
Changing Places: No
Staff Assistance:
Assistance is provided by station staff or on board staff during the hours of train service operation. Booking is recommended. For customers ending their journeys at Manningtree and arriving after 23:30 who require assistance off the train, we recommend travelling on services heading to Norwich so that the on-board staff can assist.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By speaking with a member of station staff
- By calling 0345 600 7245 (option 4)
- By selecting the help button on the ticket machine at this station
- By using one of the two Help Points at this station
Train Ramp:
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Ticket Office
  .
  Meeting point is the ticket office when staffed. Part Time staffed station. Please check opening times on National Rail Enquiries.
- Platform
  .
  Meeting point is the platform for Harwich Line when ticket office is closed.
- Taxi
  .
  Some mainline services are Driver Only Operation and a taxi will be provided if required.
Staff Help:
Assistance is provided by station staff or on board staff during the hours of train service operation. Booking is recommended. For customers ending their journeys at Manningtree and arriving after 23:30 who require assistance off the train, we recommend travelling on services heading to Norwich so that the on-board staff can assist.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By speaking with a member of station staff
- By calling 0345 600 7245 (option 4)
- By selecting the help button on the ticket machine at this station
- By using one of the two Help Points at this station
Mobility set down:
Accessible ticket counters:
- Ticket buying and collection, platform 1 & 2. There is no Low-Level counter here
Accessible ticket machines:
- Ticket buying and collection, south station entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info: There is no printed information available

Station General information

Station operator: Greater Anglia
Ticket office:
- Monday to Friday 05:45-20:45
- Saturday 05:45-20:45
- Sunday 07:50-19:15
Ticket machines:
- Ticket buying and collection, south station entrance
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Part Time
Toilets:
- Female toilet, west of platform 1 & 2 ticket hall
- Male toilet, west of platform 1 & 2 ticket hall
- Unisex accessible toilet, west of platform 1 & 2 ticket hall. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
Baby changing available: Yes
Transport links:
- Replacement Bus.
  Rail replacement bus services pick up and drop off at the station forecourt, just outside the entrance to the station.
- Taxi.
CCTV available: Yes
WiFi available:
Find WiFi Hotspots around Manningtree station
Refreshments:
Manningtree Station Buffet
Coffeelink
Self-service vending machine providing cold drinks and snacks
Shops:
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: Yes
Trolleys available: No
Cycle storage available: No
Car parks:
- Long stay accessible parking
- Station Car Park 1.
  Spaces:774.
  Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Station Car Park 2 (Premier).
  Spaces:5
Taxi rank available: Yes
Customer information screens:
- Departure Screens
- Announcements

Station lift information

Lift 1 Platforms 1&2 - Status: Unknown - Lift status unknown
Lift 2 Platform 3 - Status: In service - Lift is currently available