Station Details for Morpeth

Station Alerts

No station alerts

Station Accessible information

Step-free category:
- Category A Station
- There is access to both platforms at all times by means of the lift.
To find our more about travelling around this station, please see the 360 map click here
: A
Helpline:
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Points:
Induction Loop: Induction loops are throughout this station
Accessible Toilets: Yes
Changing Places: No
Staff Assistance:
- Monday to Friday 06:30-17:30
- Saturday 06:30-13:00
- Sunday Unavailable
Train Ramp: Ramps are kept at this station to provide assistance
Wheelchairs Available: No
Passenger Assistance:
- Ticket Office
  Hours on National Rail Enquiries website. Outside staffed hours seek assistance from conductor on your train service or call customer Support team.
- Passenger Assistance Meeting Point
  Seating is available inside the ticket hall, in front of the ticket office. Please check in with the station team. Operational within staffed hours.
- Platform
  Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Drop-off / pick-up points:
Accessible ticket counters:
- Ticket hall
  There are ticket counters here
  There is a Low-Level counter here
  There are induction loops indicated at the low and high level counters
  There are ticket machines here
  There is space in front of the ticket machine to manoeuvre a wheelchair
  The controls are at a suitable height for wheelchair users
Accessible ticket machines:
- Ticket buying and collection, platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
- Ticket hall. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info: There is accessible printed information available
Announcements: Announcements are made both visually and audibly
Customer service notes:
08002006060

Station General information

Station operator: Northern
Ticket office:
- Monday to Friday 06:30-17:30
- Saturday 06:30-13:00
- Sunday Unavailable
Ticket machines:
- Ticket buying and collection, platform 1
- Ticket hall
Collect online booked tickets: Yes
London fare zone:
Oyster card:
Smartcard: Yes
Contactless cards: No
Sheltered waiting available: Yes
Waiting rooms:
- Waiting room
First class lounge: No
Staffing level: Part Time
Information from staff:
Staff assistance:
- Available
Toilets:
- Toilet, concourse
- Unisex accessible toilet, Platform 1. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
Baby changing available: No
Transport links:
- Replacement Bus.
  Pick Up / Drop Off at the bus stop at the station front off Coopie's Lane.
  What3words - qualified.jugs.pounds
- Bus.
  Bus turning point by platform 1. Busline 0871 200 2233
CCTV available: Yes
WiFi available:
Refreshments:
Shops:
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage: 8 spaces. Stands.
Within car park
Car parks:
- Accessible parking
- Long stay accessible parking
- Station Car Park.
  Spaces:72
Taxi rank available: No
Customer information screens:
- Departure Screens
- Announcements

Station lift information

Lift 1 Platform 1 - Status: Unknown - Lift status unknown
Lift 2 Platform 2 - Status: Unknown - Lift status unknown